Client Testimonials
Ease of scheduling, good communication all the way through. The work was great, too.
The quality of work and the professionalism
Quick, friendly service. The technician truly cared about my house and the job he was doing.
The duration of service compared to if I tried to do it myself.
The technician Nate was fabulous. He was very polite, clean, thoroughly explained things to me before and after. I appreciate that when the technician arrived I didn't have to fend of the hard sell for more services or costs than I was quoted during my original call when I scheduled things. He did four areas extremely thoroughly and it took just about an hour. No sticky residue and no perfume smells. He brought in a fan to help speed the drying while he worked on other areas. Vey pleased
We like the idea of the clean water process. Your technician was polite, knowledgeable & interested in being sure that we were satisfied, which we were.
Although our appointment was from 3-6 pm our carpet person showed up around 5. It would be better if the window was an hour rather than 3hrs.
Soapless and very nice cleaner. Really took his time. Very responsive with concern following the initial treatment.
The technician did a great job. He was very professional, courteous, & he completed the job in a very timely manner.
I was shocked that the guy was able to get the pet urine smell gone.
Low chemical use. Trust that it sanatizes. Super quick to get done
Very professional. So far the carpet still looks great.
Leaves a nice clean smell
The process was very clean, quick and efficient. The technician was extremely polite and listened attentively to the areas of concern (doorways, hallway to bedroom, steps, etc). There was no pushy salesman tactic to purchase additional services. The technician offered a brochure and demonstration for the carpet protection. He then proceeded to set up his equipment and left my husband and I to discuss whether we wanted to add that at the end of the cleaning or not.
We had Dennis as the technician...friendly, efficient and he explained all that he would do. He was done quickly but he was thorough. He left the home in very good shape.
Braxton was our service rep and I would rate him a 10+! Braxton was able to get out some very difficult spots in our carpet. He worked in 6 rooms in a very professional and friendly way. I would use Zerorez again, especially if Braxton was the rep!
Have used two carpet cleaning companies in the past and the service and look of the place was worth the very few extra bucks I spent
The technician was very thorough, professional and cleaned up after himself.
The employee sent to our house was very knowledgeable and thorough about what would be involved in the cleaning of our carpets. He explained the process very well. He did a wonderful job and we are very surprised by how clean our carpets are. We have lighter carpet that is 10+ years old and was stained quite a bit from everyday wear. We had actually decided to get new carpet once the winter months are over but this cleaning made such a difference we feel like we can wait a while to replace the carpet now!
Bedroom carpet cleaned up very well but the area rug still has a few small spots on it but it is much lighter
No chemicals and friendliness of workers
The service was excellent. Braxton did a wonderful job of explaining the process. It was a tough
job because we have naughty pets. The carpet looks really nice now.
I would definitely refer him to anyone who needs a good carpet cleaning company.
Service was excellent. Some spots remained. Carpet smelled and felt very good..\
the carpet looks great
The guys were really nice and professional. Asked me if I had any questions or concerns and walked thru the whole process of what to expect. Due to the small size of the job they also wanted to make sure I got my moneys worth by offering additional products. I feel that I got a good value for the price and great customer service.
pricing, easy to schedule, technician called and arrived pleasantly early, was quick, polite and efficient
Everything was great.
The technician was very prompt and my carpet looks new again.
Prompt service with excellent servicemen.
fast quick and friendly