Client Testimonials
The service professional, Doug, was extremely knowledgeable as to the cleaning process and helpful with overall carpet facts. He was courteous, and paid great attention to detail.
Convenience and friendliness of employees
Friendly rep, quality work.
It feels nice and clean afterward, not hard or crunchy
Technician did a great job, carpets were wet too long though.
Carpet is clean. It didn't take too long.
It was quick
Doug did a wonderful job! He was very respectful went beyond what we asked. Our carpets were very clean!
The follow up after service was completed and professionalism of technician!
I liked that Zerorez had open availability, I didn't have to wait forever to get an appointment for the beginning of the following week. When they came out to my home they were on time, very professional, informative, prompt and did an amazing job. I'm a forever customer now!
Shania was wonderful - professional and so polite. I appreciate the willingness to return for some spots that showed up after the carpet dried - not Shania's fault. yes - I will use again and highly recommend. Great service!
Very professional and through
Zerorez was prompt and friendly; communication was excellent. My carpet feels and looks like new, and my basement smells very fresh and clean.
Our tech did a great job. He was prompt and professional.
Scott Thomas was prompt, thorough, helpful in researching a product to use and very professional
Our family loves that no chemicals are left in out carpet. And the team that comes to r home is polite and efficient
Level of professionalism was top
notch!
How quickly they work & how fresh everything smelled afterwards
Cleanest carpet I ever had. Service Teck was fantastic. Finished in no time. Great young man.
Mike Bennett
Phone number removed
My carpets look, smell and feel clean
My technician did a great job very happy with him
Staff was friendly and professional.
The gentlemen that came out and did our cleaning was great! Very knowledgeable, friendly and personal! Thank you!
Scott seemed very knowledgeable and provided his thoughts and recommendations which was helpful in decision making. He did a great job!
Very professional, quick, and did a wonderful job on most of the carpet stains.
No residue so carpets stay cleaner, longer. Do wish they were softer after cleaning and some areas took much longer to dry than 12 - 18 hours. Hopefully they will continue to look great.
The carpets dried pretty quickly - I didn’t use the fast dry option. There was a pleasant clean smell not too overwhelming nor was the carpet sticky afterwards. We added the level one on to our basement carpet as our pets had accidents and as the carpet dried and after it was dry there was no funky smell. The carpet felt new again it was nice and fluffy to walk across.
The service men are polite and business -like. They explain what they are going to do and how they will remove any spots. The carpet looks and smells great,
Miguel came early, was pleasant as a rep and as a person. He was friendly, did not hesitate to answer any and all questions, worked efficiently and let us know everything we needed to know about what to expect from the cleaning. My wife and I had all the furniture out of the living room, hallway and stairs, so the entire process was fast. It was amazing how clean the carpets were the next day. I even had a stain I had tried to get out several times before, but Zerorez had no issues removing it. Even a high traffic area, which showed definite signs of possibly being an issue, came clean and was not noticeable the next day. I am sooooo happy we went with Zerorez and not another company. Thank you Zerorez and my wife and I give Miguel a 10+ on his score. Give the guy a raise. Miguel good luck with the summer fishing!
I was so happy to have my carpet cleaned 2 days after calling to make appointment. Tech was wonderful and carpets were amazing and better than anticipated. Will definitely use again!!