- Phone: 509-582-9000
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based on 9024 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our technician was on time and very professional and courteous! He also did a quality cleanup mg job!
Was very suprised how clean they got our carpets. They were very dirty with stains from kids and pets and were able to lift it all up. Plus the workers were very helpful and friendly. Would definitely do business with them again!
Its clean and safe and services are great technicians are friendly and great at there job will use for every carpet cleaning from now on.
Professional and effective
They were on time, very knowledgeable and very respectful of my home.They also were able to give me information on other services i was in need of. Looked great afterwards!
Can you please email me a receipt? Email address removed
Great job done cleaning our air ducts by two very professional techs - Ace & Christian.
Next comes the carpet cleaning on July 6th.
Don & Laurel Zinter
I’ve had my carpets cleaned many times over the years by several different companies, including Zerorez, but this time was the best experience I’ve had. The carpets that were cleaned are almost like new again - not just clean, but seemingly thicker and almost luxurious! The 2 gentlemen who did the cleaning were professional, friendly and knowledgeable. I will definitely have Zerorez clean other carpets in my home, and I will ask for the same people to clean them!
Great technician. Courteous, professional, work hard and got the job done relatively quickly.
On time, great job, very informative.
You are awesome. I had a concern and you came right back and made it right! Thank you!
Great service
We had a great experience with Zerorez and will continue to go to them for our carpet cleanings! We had a guy come out (Nathan I believe was his name) and he was very professional and did an extremely thorough job! We were very happy with the process and results!
Michael R was professional, efficient, and great to work with. Thanks!
Service was fast and did a great job of cleaning
Great service
The young man who came to my home was very professional. This was the best my carpet has looked since it was new. I have recommended Zerorez to my friends, thou many already use the service. I told them about the no chemicals added, so you can walk across the carpet without the sticky feel on your feet.
Thanks for scheduling to come back to redo the couch. I appreciate that
The service was fast and Michael R. explained everything that he was doing.
Friendly service. Carpets looked great!
Service was timely and thurough
that you don't use detergents so there isn't any residue left behind. My carpets stay cleaner longer.
The carpets look great, no bad smell, dried quickly, and everyone kept me in the loop for expected arrival time. Really great service, will use again and defiantly reccomend!
No residue and know over soaked carpets that buckle.
They were thorough and quick
Great service, great technician.
The gentleman who came out was very quick and thorough. Everything was done very well and he was very respectful.
Fantastic, Friendly, Professional, the best carpet cleaning service in the tri-cities area!
We were very pleased with the results! We will definitely use your service again.
I am generally happy with the service. I got an appointment right away and it was quick. The technician was polite and got right to work. However, there is a darker spot in my bedroom that looks like wasn’t vacuumed up or what ever the process is. Since I have such a hard time getting off from work, I am going to live with it. The other two bedrooms are wonderful!

Did the job