Customer Testimonials
good friendly accurate
The staffs are very friendly and helpful
The quality of service is outstanding, everytime, by all employees.
Nothing is a problem and time spent with you is second to none.
Regards Shane
Very professional and helpful staff
Clare was friendly and knowledgeable and a good sales person. It was a delight.
Service and fork install was top notch just dropped off and done over a weekend ready to ride.
I will always come back to your Bennetts Green store. Staff are great mechanical and product knowledge and are extremely friendly.
The team got my bike ready with a really tight time frame. The handover with the new bike was excellent
Very friendly and helpful, not pushy at all.
Les was great, awesome customer service and will be back for future purchases.
Plenty of bike shops closer to where I am but definitely worth the travel
Friendly service
Handy and friendly staff
Very helpful, friendly and polite service.
I have found the Trek bike to be excellent quality.
Great customer service. Very helpful
Trek and Bontrager products are high quality, and the team at Trek Bennetts Green are always massively friendly and helpful.
TOP SELLER and experienced knowledgable floor staff particularly one named Charlie.
I had a great experience with the staff. They were very helpful, answered all my questions and was given a great deal on my bike and accessories. The is also amazing and very happy with the purchase.
Product Knowledge and the assistance we received was spot on. Couldn’t have asked for better assistance. Went there to browse and look at 1 bike and purchased 2 as I felt so comfortable and confident about getting the right product for both my husband and son
Great friendly service - huge range of bikes to see in store - all backed up with after sales service!
The staff are always helpfull
Fabulous service. Knowledgeable and recommended some great options for my bike rack and new bag, and light. Took the bike out this morning and it’s wonderful! Thank you!!
All of the staff were extremely helpful, and the shop is laid out in a way that allows you to find everything easily
Great service every time.
Everything you need in one shop
The bike we purchased ticked all the boxes for my son in terms of looks and the bikes capabilities aswell as the quality of the components used .
The customer service we received from the moment we enquired about the bike was exceptional the staff went above and beyond took their time and listened to all our questions and answered them clearly.
The environment in the store was very welcoming and relaxed. We look forward to being customers of Trek Bennett's Green long into the future.
Correct information, willing to spend time with the customer without being pushy
Firstly, all Staff are very attentative, product knowledge is great. Every time I visit Bennetts Green store, I keep wondering why a majority of retail outlets are not the same. Keep up the good work, as I am telling a lot of people the same story, I also ride in 2 groups for road cycling. The ladies in the store are very helpful as well, not only the gents.
Best Regards Name removed
The team at Bennets Green are very professional and couldnt do enough to help us with our purchases and advice on all things bikes !
Your products are all very top quality and Treks services have the stock (all components to keep my bikes on the track or road) ready to purchase, the shop hours are amazing as with ALL the staff are very helpful and knowledgeable.
I am very lucky to have such a bike shop so close to my address,
Great service, great products, great atmosphere in the store.

Ken was extremely helpful, knowledge of product was great and a top bloke.