Customer Testimonials
Genuine customer service every time.
Friendly staff always ready to listen and point you in the right direction great variety of bikes
Great staff who really know their product and offer great service and advice. The team are always able to think outside the box to help constrain maintenance costs where they can. Trek Bennets green are our go-to for a family of 7 bikes (and five people:-). Legends!
Great service from Emily
The service is the best you will get in any bike store. The staff are all so helpful and knowledgeable. We don’t bother going anywhere else now A+++
Friendly and helpful
Great service from knowledgeable staff
Product is exceptional the only thing better is the customer service .
Great assistance from team when I went for a test ride.
Excellent customer service the team go above and beyond to meet your needs, Quality products on offer, Store is always presented well.
It’s always welcoming at TREK
Everyone who works there is so helpful. It’s such a refreshing change to have that level of customer service.
Really impressed.
Great quality. Friendly helpful staff
Great bikes and equally great service from staff. Very helpful, friendly and made sure I knew everything I need to about my new bike before I left the store.
Friendly staff, very helpful
Have been a Trek Ebike rider for a number of years. Staff very friendly and helpful.
The staff were really helpful with sorting out a bike for my daughter
Great service, very helpful, definitely would recommend.
Amazing customer service at every step of the purchase
I love my new Trek Roscoe - great bike.
I'm most impressed though with the level of friendliness and willingness to help displayed by staff.
This was obvious when buying my new bike but also when having an older bike repaired and serviced.
Customer service is fantastic.
Well done!
First name removed
Excellent customer service and quick turnaround on bike repairs
Excellent service, premium products
Good range. Efficient and pleasant service.
Friendly, staff are very professional. I moved from Specialised to Trek years ago and have never had any issues.
Trek bikes are great and the service at the shop is awesome.
Professional friendly service. The staff are always very helpful and very knowledgeable ensuring they find the right solution for you. Great maintenance service.
Most things I have required were in stock. Staff know their product, servicing work carried out on time and done well. Staff willing to spend time answering questions even when busy.
Staff are awesome
Great personalised service from Ken and Emily
Great service from Em & Jason.