Customer Testimonials
everything.....
Friendly staff, helpful but not pushy.
The recent servicing of my MTB was first class. It goes like a new one. The staff were great to deal with. Communication was on point
The young fellow who served us was very professional and gave lots of helpful advice.
Dealt with Ken who offered good old fashioned customer service , took his time to get me set up which has resulted in me being absolutely hooked on pedalling my new Trek Checkpoint SL5 😎
Looking forward to getting some serious KM’s done on this thing !
Cheers
First name removed
Staff were really great, did an excellent job. Usually would shop at drift bikes but the models on the floor were better at trek
Friendly staff. nice large store
Great technical advice and friendly service.
Great old fashioned customer service. I'm always welcomed when I come in, asked what I am after and the sales staff spend quality time with me.
Emily and Ken have been extremely helpful during both bicycle purchases and again when I had a maintenance problem.
Would give 11/10 if I could!
Helpful and knowledgeable staff. Service on bike was very professionally done.
Close to home. Lovely staff. Quality kits. Much prefer trying items on than ordering online. 👍🏻🤗
Great products and great service, mechanical and advice.
Great service, very easy to deal with and plenty of patients with my young bloke.
communicate well to let you know what is required with your bike.
always complete works in a timely manner
Great service
Always friendly and helpful!
I am extremely happy with my Trek Rail 7 , it is a very solid go anywhere bike. After riding it for 4000 km I have 100% confidence that I purchased the right product at the right price 👌. All bikes need maintenance and every time I approach Trek Bennets Green , either in store or over the phone , the service goes well beyond good , it cannot be faulted. Name removed , Macmasters Beach.
Great customer service and product knowledge. We will keep coming back.
Great service. Prompt and reliable. Excellent communication.
Staff are great!
Great friendly, helpful staff. Always seem to have stock of what I need, no high pressure sales tactics, just good advice.
Really helpful staff that took time to help me figure out what type of bike I needed.
The repair service was very helpfully and friendly and got my bike up and running gain in extra quick time.
From the online system to the call backs and then the in-store service. Everyone was amazing and helpful.
Full of knowledge and handy tips. Took the time to explain everything and make sure we were all set to go.
Great service, awesome to deal with
Great shop Great people Great service. Would definitely recommend this shop.
I love the shop and the layout is awesome.
I had the best service and the bike is beautiful , very excited.
I had been in a couple of times now.
Emily was fantastic and walked me thru all of the bikes and the new arrivals.
Lucky enough to take a couple for a test drive, which is pretty cool to be able to check out.
I settled on the marlin 7.
The service package was explained thoroughly and I will definitely be in and to get some gear.
I had the best customer experience and highly recommend your store.
Thanks
Service from the staff was exceptional.
Quality products and great service from Trek Bennetts Green.
Always great service in the store!