Customer Testimonials
Awesome service as always from the team @ BG
The lady who served me was very helpful
Great service. Would 100% recommend
The staff were amazing to deal with. I have always gone to another smaller family run business. After a couple of dodgy services I thought I’d try trek. Was hesitant as it’s a larger shop. I couldn’t have been more impressed with the staff, price and quality of service. Communication was brilliant.
Great staff and products.
The people that helped me were fantastic! Thank you so much
Exemplary service provided by the team in the lead up to and on 'New Bike Day'. Particular shout out to Claire who made it possible to have the bike sent down from QLD and took care of sorting the set up measurements i sent through. To Ken who made pick up day an enjoyable experience from all angles in making any final tweaks, providing tips and being willing to engage in and compare bikepacking adventures. To Emily who made sure to put my requested pedals aside and arrange for the chain to be degreased. And to Aaron who greeted us on the day and who I'm sure doesn't have the ability to not smile!
Would I recommend this team? Absolutely! Would I buy something from this team again? Without a doubt.
Rad products great staff
Knowledge of staff, helpfulness of staff
Look, the bike and products are great but the staff the real stars of the show.
They have all been amazing every time I have needed to go into store.
All my future bikes will be trek because of this.
Trek bikes are the highest quality
Bontrager integrates well
Always greeted on entry and allowed to browse independently, with great advice and service when required.
Always able to get what I need and quickly if ordered as not in stock.
Staff were very friendly and I got a great deal on my new bike
Great job great service!
Quality. Knowledge staff
The TREK shop at Bennetts Green is superbly stocked and well set out with plenty of room in the store. More importantly the staff are fantastic. They are friendly, welcoming, helpful, knowledgeable and take the time to listen to and answer your questions. Emily in particular is outstanding and well backed up by Charlie. I would highly recommend visiting the premises if you are thinking of purchasing a new bike or simply are starting on your riding adventures for the very first time.
Good 👍
The salesman that served me was quite knowledgeable, friendly and helpful. He explained a lot of things about the bike I was purchasing and even assisted us load it in the car. He is a great asset to the Trek store.
High quality and friendly
Service is great and the staff are friendly.
Friendly and very knowledgeable about the Product and help-full 👍
I received excellent customer service.
Your staff at Bennetts Green are outstanding. They go the extra mile both before and after the sale.
So helpful and friendly.
Great service from a friendly team of staff
Service
Friendly staff. Great communication 👏
The guys at Trek Bennets Green are amazing. They go out of their way to help.
Bikes R Kool
Great products and outrageously good customer service.
Quality and design are fantastic!
Integrated accessories. Lifetime frame warranty. Friendly and helpful service.