Customer Testimonials
Rob was so helpful, and cordial. He solved all my problems and was super engaging. I would highly recommend Trek store to everyone. The mechanics were also very helpful and caring.
Thanks Trek
Quick and knowledgeable
Everything is top notch!!!
Friendly and knowledgeable staff!
Your service manager is the best!
Nice staff! The lady who helped me try on shoes was great. Even though I didn't buy any shoes at the time, she was very helpful and I had a great experience overall.
Service is very knowledgeable and you have a great selection of accessories and clothing
excellent customer service
Knowledge and friendliness of staff. Quick turnaround for repairs, to get customer back on their bike.
Thanks for trueing the front wheel, it looked like a pretzel.
thanks for new tubes.
If the tires blow I will be back for new ones.
My $40.00 bike has brought me 400 miles of pleasure.
My 14 gear bike is a "Prestige brand"....????
It works.
Mary Seyfarth
We thought we were dropping the bike off for a couple of days, but you were able to fix it in just a few minutes. WOW! Thank you! Great service (as always) and incredibly quick.
Really know about bikes
Zion Cyclery’s service is second to none.
although i'm a cannondale guy since the early 80s, i always take my bikes here for service because the wrenches are excellent, helpful and friendly.
Bike for everyone- very friendly staff
I like the knowledgeable staff and seasonal sales!
great
Thorsten is so knowledgeable and trustworthy.
Great service with a smile
Niko was great ... as usual. Fixed my flat in just a few minutes.
I had mentioned to him that I used to get to George's Cyclery in Libertyville. I am not exaggerating when I told him in a 12-month span I had 10 flats ... with several of those flats with not even 100 miles on them. So I gave Zion Cyclery a try out of frustration and this was my first flat in 18 months ... and this one was my fault cuz I was lazy and did not have my tires inflated properly.
Big fan of Zion Cyclery!
I am very happy with Torsten’s expert advice.
Gave me great advice on parts needed to fix a tire/wheel after a crash. No hard sell, just fantastic advice and guidance.
Love this store. Lots of great bikes and accessories and the staff is so helpful and friendly.
Great sevice
Always super helpful. Never pushy with sales, just answers questions and makes great suggestions. Have gone in multiple times with my mind made up with the wrong info and left with a better fit for my needs just from being asked questions that were genuinely listen to and answered.
The best products, the best service
Very nice and knowledgeable staff. I was able to work with two different associates, one when I ordered and one when I picked up the vehicle and accessories. Both were equally great! They were able to locate a bike within my needs and price point and they were able to answer all my questions and assist with my needs. The bike also rides great so far and I am excited for a chance to get it out on some trails in the near future!
Very nice people and excellent service
Friendly staff and generally excellent bike fitting experience!
Great response time and over the phone purchase
Very pleased with purchases