Customer Testimonials
The staff is knowledgeable and friendly. For myself, a novice rider, they seem to go above and beyond to explain things more experienced riders already know. I've been very satisfied with the few visits that I've had at The Highand Park Trek Store.
I felt very to be in very good hands. Great espertise
Awesome service. Great staff.
Great quick service! Friendly, caring and personal.
Great!
Some of the best customer service I’ve ever received at a bike shop. Great prices and a great staff! Thank you
Knowledgeable, kind, and willing to take the jargon down a notch w/o being condescending.
Knowledgeable and nice people.
Great store and great staff. Highly recommend to anyone interested in anything bike related.
Good selection and good prices
Great service
Friendly knowledgeable staff
Skate sharpening
The mechanics Jeff and Torsten are great. They go out of their way to find solutions to my bike problems. Support them. Get all your bike gear at the Trek Store so we can keep Jeff and Torsten.
Great service fair prices. I will shop here again
The gentleman that helped me could NOT have been more helpful and patient and knowledgeable-explained everything to me -
I will buys bikes from you guys exclusively going forward - super impressed- thanks
Ben was super knowledgeable, friendly and just down to earth.
Very polite and welcoming! I was satisfied with price I was charged and had an overall great experience
High, quality products. Sharp bikes. Excellent service from sales personnel to the bike maintenance crew. Very knowledgeable and friendly. Will go the extra mile to address any questions or concerns. Love the convenience of this store being a partner wiht Tri Bike Transport.
The staff was exceptional. They were friendly, knowledgeable and very willing to help us with finding a solution to our exercise bike seat issue. We were very impressed with their service.
Zion cyclery staff are very knowledgeable, friendly and helpful.
Products great , services and follow us excellent
Fast service, friendly staff. Will be back.
From my Google maps review:
Excellent customer service, and fast repairs.
I came in for a bottom bracket repair and I walked out of there with the make and model of my next full suspension bike, plus a ton of knowledge about fat tire bikes and aluminum frames vs carbon fiber frames in relation to my budget and criteria, Nikko knocked it out of the park for me, and all of this as the bike repair technician got my bike up to snuff quickly. I could not be happier with my experience.
I would definitely recommend this bike shop to my family and friends. These guys are awesome!
Always professional, friendly and prompt.
Knowledgeable staff, mechanic took the time to speak with me about how the bike feels, reacts, etc. and make reasonable recommendations. I like that I was provided an estimate of services.
Your service technician was very knowledgeable and did a great job.
Patience. Kind service
Knowledgeable
Great Shop!
Very good customer service. Knowledgeable and friendly
Excellent service from the kid that’s headed to South Central Oregon in Ashland to go to college.
Top flight advice. Great gear. A bit pricy, but you get what you pay for.