Customer Testimonials
Staff was great, bike was done in a day
Best shop in Northeast Ilinois
Best service around. Support your bike shop.
Great service, thank you!
Service writer Jeff was very professional, knowledgeable and helpful and took the time to explain
I return to Trek Highland Park for your excellent customer service. Your staff are quickly responsive to my questions. Torsten, Service Manager is always available to provide insight and address my questions. I'm glad I purchased my road bike from your store.
Great customer service. Helped me to figure out how to adjust my daughter’s chain ring. Will be back!
Jeff is my go to guy for my two tri bikes.
The guys at this location were incredibly and helpful!
KCs witty responses.
The staff is great!! I bought 7 bike from here and will always do business here.
Service staff was great! I bought my grandson's first bike elsewhere. I had a problem with the front brake and Zion Cyclery fixed it in 10 minutes! I know I will buy bike two from them! Thanks. Jim
Great service
Friendly and knowledgeable staff!
Friendly service eager to solve my problems or issues.
Been coming for years you are treated like family when you come there. Have bought multiple bikes there. Niko is awesome!
Best shop around!
Extremely knowledgable staff who offer unbiased opinions and recommendations for all different types of cyclists...and just plain bikers. I truly enjoy the experience of learning and buying from Trek! Thank you
I like the Service very well, When I bring my bike into get worked on, All employees do a fine job, They have very good bikes there, I recamend people to go there when bikes needs to get fixed or buy their bikes there..
The Owner is amazing. His daughters also work there and they rock. Great service, sweet bikes, highly recommend!!
both on phone & at the counter, the guys were great
The staff are outstanding! Always engaged and informative.
Service crew was very courteous, friendly and did a quickly turn around on fixing my bikes on two separate occasions.
KC is a stunner
I love visiting the Trek Store! The customer service is great! Shout out to Maurice and Damian-they are the best!
Their knowledge, time spent with you as a customer, and expertise are unmatched. This is why I have been a repeat customer for over 20 years.
Corey is always incredibly helpful. I pass several Trek stores and numerous bike stores to shop at Highland Park Trek. Very satisfied!
Great customer service. It was our first visit, as newbies to Highland Park. We will be back with our toddler daughter for her first bike! :)
Communication and the work they do.

Great skate sharpening service!