Customer Testimonials
Torsten is great. Very knowledgeable and will come up with the right solution for your problem.
Bikes are awesome , Corey is very knowledgeable helping me with a bike fit, … great merchandise and the employees are really helpful and nice . Thank you so much for the nice experience and I will buy my future bikes from this Trek store…
Donna Economos
Great service, experienced and knowledgeable staff, especially in the maintenance area.
Friendly staff and always willing to help and go the extra mile when asked. Nice store layout .
Very knowledgeable and friendly staff. The service combined with great product inventory makes it one of the best bike shops on the Northshore
I love the folks at Zion Cycle. Wick and easy repair and they didn’t gouge me.
Repair technician was extremely knowledgeable and repaired my tire change on the spot with no waiting. Excellent service for a Sunday.
Above and beyond service and knowledge.
Very happy to get a new tube and be back on the road in minutes - thanks!
Great service and knowledgeable staff
I've been going here for years. Everyone is my friend and they take good care of me.
Team is great. Very communicative and resourceful when custom parts for the bike you own aren't readily available. Great job.
I loved the entire experience. Great bike and other gear. I brought it in for my 30 day check up and they were super helpful.
I am new to the area and had to have my bike serviced. Trek did a great job of doing a complete maintenance and upgrade on my bike to prepare it for riding in this area. New tires, brakes, cleaning, lubricating, etc. My bike was like new when I got it back. I was very pleased with the care and attention Trek provided to my bike. Great service, very professional, and friendly.
Wide selection
Tungsten provided outstanding service and knowledge
Friendly, knowledgeable, professional service.
Fast, friendly service. Staff is knowledgeable and helpful.
Great selection, knowledgeable staff
Turnaround was the same day on my tune-up! Great service.
It was not a great experience. New ties are fine but the shifting problem was not fixed. Really messed up my last ride
Always good work and the team that works there is very helpful and friendly.
Jacob was very helpful and forthcoming in answering questions. They delivered on commitments for delivery. The store has a lot of inventory so you can see choices. All in all a good experience.
Availability and quality of offerings.
Doug did a great job explaining everything about biking to both myself and my toddler. Thank you!
Great service, fully staffed, full inventory, and modern day alerts / e-mails when my product is in. Thank you
Great facility, great people.
Lots of new bikes in stock, great service.
Friendly and professional
Professionalism and knowledgeable
The service! Patient and very informative. Thank you.
Great service and experienced mechanics!