Trek Store of Highland Park

Customer Testimonials

Report a concern   June 10, 2023 — Rated 10 out of 10 by Paul Zeithammel Zion Cyclery
What do you like about our products and services?

Very friendly staff, and very affordable service charges. I try to do some basic maintenance myself but I bring my bike to Zion Cyclery for the professional work they do. They even offered suggestions on how I could improve my bikes drivetrain in the past which I took and I have not been disappointed. When someone asks where I get my bikes fixed, I tell them to come here. Thanks everyone for all the good work you have done for me over the years!

Report a concern   June 9, 2023 — Rated 10 out of 10 by S.T.J. Trek Store of Highland Park
What do you like about our products and services?

Friendly helpful staff! Good selection of bikes and equipement!

Report a concern   June 9, 2023 — Rated 10 out of 10 by Hank Bohanon Trek Store of Highland Park
What do you like about our products and services?

Very helpful with shoe purchase! Great selection of different types and sizes!

Report a concern   June 8, 2023 — Rated 10 out of 10 by John Johnson Zion Cyclery
What do you like about our products and services?

Friendly staff and fast service

Report a concern   June 8, 2023 — Rated 10 out of 10 by D.S. Zion Cyclery
What do you like about our products and services?

Came in for an inner tube. What I appreciated was telling me the price upfront, if that was the problem. Also the man upfront took some time to talk to me about clip pedals and shoes. Thank you

Report a concern   June 7, 2023 — Rated 10 out of 10 by A.D. Trek Store of Highland Park
What do you like about our products and services?

Large selection and capable staff

Report a concern   June 7, 2023 — Rated 10 out of 10 by C.C.S. Trek Store of Highland Park
What do you like about our products and services?

Quick work and honest timelines

Report a concern   June 7, 2023 — Rated 10 out of 10 by L.S. Zion Cyclery
What do you like about our products and services?

Service was exceptional

Report a concern   June 7, 2023 — Rated 9 out of 10 by S.W. Trek Store of Highland Park
What do you like about our products and services?

Love my FX4. Bringing it in for its one year service was easy and efficient..

Report a concern   June 6, 2023 — Rated 10 out of 10 by Ruth Hughes Trek Store of Highland Park
What do you like about our products and services?

I love my new bike!

Report a concern   June 6, 2023 — Rated 10 out of 10 by Mark Freedman Trek Store of Highland Park
What do you like about our products and services?

The service technician very knowledgeable. He broke down all tuneup options for me and customize my repair service. Gave me every option to repair my trek 6000. (30 years old). I weighed out my options of purchasing a new bike or repairing what I had. At no time was a pressure for me to buy a new bike. My bicycle is in excellent working condition right now. (Thank you, excellent work!) When the time comes, I will definitely come back and shop for a new one.

Report a concern   June 5, 2023 — Rated 10 out of 10 by J.W. Zion Cyclery
What do you like about our products and services?

I have been going to zion cyclery since I was 8 years old and now I am 42. Same easy going, please test ride anything you want attitude. Very welcoming atmosphere. Niko is the best, he remembers my name even if I only come in once a year, and very knowledgeable.

Report a concern   June 5, 2023 — Rated 10 out of 10 by James Liska Trek Store of Highland Park
What do you like about our products and services?

The service dept. is top notch.
I have had my old and newer Specialized Roubaix serviced and tuned many times over the years. I am very confident of the knowledge and skill of the technicians.

Report a concern   June 5, 2023 — Rated 10 out of 10 by James Clemons Trek Store of Highland Park
What do you like about our products and services?

The Trek staff is helpful and knowledgeable. I'm somewhat of a novice rider and the information given to me was very helpful in making the right bike choice for MY needs.

Report a concern   June 5, 2023 — Rated 10 out of 10 by Gustavo Gilchrist Trek Store of Highland Park
What do you like about our products and services?

Bought a new bike. The fit was not quite right and Torsten went out of his way to correct the issue. I have been a customer for 10 years and the service is outstanding.

Report a concern   June 5, 2023 — Rated 10 out of 10 by P.S. Trek Store of Highland Park
What do you like about our products and services?

Outstanding service & great store.

Report a concern   June 5, 2023 — Rated 10 out of 10 by Mark Hansen Trek Store of Highland Park
What do you like about our products and services?

Just wanted to share my appreciation for your Service team member, Jeff. I came in with a broken cassette on a race wheel. Jeff quickly did an intake for me, gave me an estimate for when the repair might be ready same day, and within two hours I got an email saying it was ready. Very pleased and consistent with the service I've gotten from the store in the past.

Report a concern   June 5, 2023 — Rated 10 out of 10 by A.W. Trek Store of Highland Park
What do you like about our products and services?

Very helpful staff!

Report a concern   June 5, 2023 — Rated 10 out of 10 by M.M. Trek Store of Highland Park
What do you like about our products and services?

Helpful and didn’t make me feel intimidated. Thank you!

Report a concern   June 5, 2023 — Rated 10 out of 10 by J.S. Trek Store of Highland Park
What do you like about our products and services?

Great selection of everything and knowledgeable team. There is a different level of service here and you notice it right away. Love my new bike rack and thank you for going over all the features and ensuring it was safe and secure on my SUV.

Report a concern   June 3, 2023 — Rated 10 out of 10 by R.P. Trek Store of Highland Park
What do you like about our products and services?

Knowledge and friendly

Report a concern   June 3, 2023 — Rated 10 out of 10 by Sean Homampour Trek Store of Highland Park
What do you like about our products and services?

Great product for my needs. Reasonable price. Prompt efficient service.

Report a concern   June 3, 2023 — Rated 10 out of 10 by F.G.K. Trek Store of Highland Park
What do you like about our products and services?

Great employees

Report a concern   June 1, 2023 — Rated 10 out of 10 by Cathy Taylor Trek Store of Highland Park
What do you like about our products and services?

Great prompt service! Helpful staff willing to answer questions

Report a concern   June 1, 2023 — Rated 10 out of 10 by L.M. Trek Store of Highland Park
What do you like about our products and services?

Friendly, well versed and knowledgeable, helpful. Solution oriented.

Report a concern   June 1, 2023 — Rated 10 out of 10 by M.P. Trek Store of Highland Park
What do you like about our products and services?

You provided prompt service on my road bike with repairs done on the same day as my request. Thank you for your assistance.

Report a concern   June 1, 2023 — Rated 10 out of 10 by C.M. Trek Store of Highland Park
What do you like about our products and services?

great service by helpful, interested staff

Report a concern   May 30, 2023 — Rated 10 out of 10 by Deanna Glynn Zion Cyclery
What do you like about our products and services?

Very helpful and knowledgeable staff

Report a concern   May 30, 2023 — Rated 10 out of 10 by Bill Sullivan Trek Store of Highland Park
What do you like about our products and services?

The ordering proces was very easy and clear. Communication could have been better - I ended up waiting a week for the store to ask me a question because I didn't see the first voicemail. But, the bike was fully assembled and ready to go when I got to the store, and the people working there were excessively kind and friendly!

Report a concern   May 29, 2023 — Rated 10 out of 10 by J.B. Trek Store of Highland Park
What do you like about our products and services?

Good product for a good price


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