Customer Testimonials
Very professional. Excellent.
Everything
I have damaged spinal cord and walk with a cane and braces. So I ride a recumbent trike. Yesterday the chain broke on the trike a few hundred north of Park Avenue on the trail. I called the store and they sent help to get me to the store. Your mechanic fixed it right away and was on my way. YOUR EMPLOYEES ARE GREAT.
THANK YOU SO MUCH FOR ALL YOUR STAFF DID FOR ME YESTERDAY. I will pass on this information to everyone looking for a bike or service
Im a novice. Michael in service and Rob in sales made me feel comfortable and provided terrific guidance.
Nice people, knowledgeable
Helpful friendly and knowledgeable staff.
Great service and communication, friendly staff!
I love Trek HP. The mechanics are terrific. They work on my recumbents and velomobile. Many mechanics would not touch them. I also like the selection of accessory products including clothing, nutrition (Skraitch is the best!) and tools. Support this shop!!
Great service team and nice to work with.
Professional, friendly service by knowledgeable staff. The mechanics really strive to get the work done right the first time.
Very informative, knowledgeable & helpful. So excited about my new bike I purchased from Victor!
Product availability and friendly customer service is always excellent at this store. I wish all Trek stores were this good.
Best and most expert service anywhere in the area. If you're looking for a shop, stop, this is the one
Corey was super helpful and supportive of my daughter and what she was looking for. He actually interacted with her and helped her feel more empowered too. He’s fantastic, and the store is friendly and kind even to cyclists who aren’t intense.
Trek bicycles are great. The Highland Park Store is staffed with very good people.
So friendly!!!
My son loves his bike more than any other toy/possession. He rides regardless of weather, he tells everyone about his bike.
He thought the service department was SO cool and loved how they interacted with him.
He’s 4, and I’m pretty sure a customer for life now.
Will be making all of our bike related purchases here in the future.
EVERYTHING
Great service. Thank you!
Proximity
The people who work at Zion Cyclery are knowledgeable, helpful, respectful and pleasant. We have thoroughly enjoyed doing business there over the years because of the people. They have a full line of products and also can obtain whatever you want quickly.
Very professional and helpful
Nikko always has the answers and Dwayne is very kind and helpful! Don’t know the two gals names that were there when I was in, but they also were very nice. Thanks for your help everyone 😃
Good listers. I was restoring bikes for my grand children
Very fast and professional service
The staff are very knowledgeable and go out of their way to be helpful.
Good customer communications technology. Knowledgeable technicians.
Customer service was outstanding. Each person was kind, friendly, explained next steps and took the time to really listen and explain. The store is worth the drive for service and purchasing a new bike as they seem to really care about each customer.
The customer service was great and explained exactly what was done to my bike that I could understand
Very helpful staff at Highland Park, thank you!
Helpful / knowledgeable staff