Customer Testimonials
1. The service department has always been attentive, communicative, and helpful. Yesterday (Saturday near closing time) two mechanics gave my unique (to me and them) cassette problem their immediate attention. Between them they figured out and fixed the problem right then and there. They could have easily written up a service ticket and said "we'll call you during the week." This is representative of the other help I've received from the service department.
2. There are a decent amount of parts and items in stock, not just bikes.
3. The store hours are long enough that I can come by after work for last minute needs.
You have everything I need
Friendly staff, needed advice on new bike
The products are great. I’m a big fan of Trek and Salsa.
The service is what sets Zion Cyclery apart. Really helpful and attentive to what I wanted. Not what they wanted to sell.
As always a pleasure.
Thank you
Just a great bike stop
Zion cyclery employees are knowledgeable and helpful in assisting customers. Their work and products are top notch. I highly recommend them for new bikes or getting service performed on existing ones.
Always great. Knowledgeable helpful mechanics.
Great, quick response last Saturday to change my tires and tubes and lube the chain, all within an hour. Excellent service!
Tech guy did a temporary fix to hold until a special order part came in, then installed it, all without extra charge. He couldn’t have been more helpful.
Damian is amazing!
Very knowledgeable in regards to e bikes
Very organized and clean store. Store associate was very helpful in the purchase of the bike I came in looking for. I informed the associate that this was my first MTB and that bike components are not very familiar to me. The associate was very helpful and not condescending at all and helped me understand all the important aspects/features of my new bike. I also test rode the bike before purchasing and the associate went above and beyond in that as well, with filling the tires and adjusting the seat. The associate broke down the specs to me as I was wary in the purchase of such an expensive bike. Everything was smooth and efficient. Definitely a store I would return to in the future if I needed tips for my new MTB.
Outstanding service!
The store people were friendly and helped me set up my bike and cycling shoes correctly. The bike fitting was great!
Quality products with prompt, friendly service!
I came in for service. They were very happy to take care of my needs and I’ve been doing business with them for many years. I always go there and thank you very much.
Friendly, expert assistance and quality work.
Everyone is always so helpful . Thank you
Service was great. They listened to what I had to say and what I wanted and brought me three options at a variety of price ranges. Very knowledgeable about all the features
High quality products and knowledgeable staff.
Fantastic, knowledgeable, friendly staff. Efficient service. Equally true of sales and repairs. This time the repairman taught my kids a few things about tire repair as he did it. Great experience for the whole family.
I’ve brought in a good number of bikes to be worked on over the years. From regular maintenance / upgrades to full builds. No matter who takes care of me in the shop, I’m always impressed with the level of knowledge shown and the quality of service I receive. Great group of people working here.
Come in a lot to have my sons skates sharpened, everyone is always super helpful and welcoming. I’ve bought a few bikes over the years as well, wouldn’t go anywhere else!
Great variety of selections, wonderful friendly staff. There is always someone to help you as you walk in. The store is always lively and welcoming.
I love visiting them.
Nikko took ALL the time I needed to answer ALL my questions about an e-bike and perfectly explained the differences in them and yes, I bought one! It's awesome! I rode it about 24 miles today and runs awesome. Nikko set it up all up with a nice new, softer seat as well. He takes the time - clearly - to learn about the bikes so people like me (the customer) buy and understand what we are buying! Thank you for a wonderful experience. Phil Berenz
Customer service is great
Service quickly while I waited. Very large display of eye candy for a loooonnng time bike rider.
Courteous service
Comprehensive store. Large selection. Great service
Super accommodating, great expertise, patience and solid customer interactions. Great place.