Customer Testimonials
Prompt attention to detail maintainance. Quality Serice and Products
Consistent service with knowledgeable staff. This excellent bike shop continues to stand out among the best shops in the Midwest.
Helpful and knowledgeable staff. Great selection.
Professional staff, excellent products and selection!
bike maintenace area fantastic! it's a sign that this is a well run bike shup.
They had the product in stock that we were interested in and were extremely knowledgeable about the products. The were able to answer all
of our questions. They have a great staff. Wouldn’t go anywhere else.
Huge selection of bikes and educated staff.
Like the Crew, atmosphere, service. The last project was totally Custom, many hours and time invested by the store and myself. Definitely capable of holding their own in the bike world and they treat everyone the same, by name and need!
Nikko is always so helpful and knowledgable. He helped us pick out a couple bikes to donate to a charity event, as well as help my husband select the perfect upgrades for his bike he is having serviced. We truly appreciate Nikko and all of the excellent employees!!
Excellent service and customer service. Above and beyond help and product knowledge and support.
Very friendly staff. Willing to chat with a newbie bike geek like me and let me look over their shoulder when they look at my bike.
Great expertise in my hometown
Very responsive and helpful. As an out-of-towner, that is very important to me. I received fast and personal assists with my request for help.
That’s always a big “+” in my book and worth passing on to new potential customers. I’m a firm believer in positivity growing more positivity. I value that and I suspect new, potential customers are more confident in their purchases seeing strong, positive feedback. I appreciate customer feedback that combines positive and negative thoughts for a product. I value those opinions and they impact my ultimate decisions on the pros/cons of a product purchase.
Quit and kind service
Thank you
Excellent help and Friendly people. Products are good quality.
The store is amazing and the staff are friendly and helpful.
All your guys are friendly, helpful and very confident. It's a pleasure to shop there. This is my fourth or fifth Trek.
Thorough and caring
Good, quick service at a fair price.
I like the Quality.
Excellent diagnosis and perfect service.
My FS6 has never been set up so well.
Everything is awesome about Zion Cyclery...starting at the top with store owner Casey S. He has been in the business since a young teen, and his love of riding and the top notch Trek line he carries, clearlyshow. And then there is store GM Nico,....who is a charming and very bright young man, superbly versed in EVERYTHING BICYCLE.. Not to mention his kindness and willingness to always go the extra mile for you. And lest we forget the wonderful, if not wickedly humorous, mechanics.. Duane, Duane, et. al. They, too, have gone out of their way to love, inspect and adjust my Verve.
Seriously, this place is fantastic from top to bottom. I recommend it to all my buds serious about buying g a quality bike.
Dave Kiesler
Happy Customer
Friendly and knowledgeable staff are great to work with.
The customer service is outstanding. Super friendly helpful and knowledgeable staff!
Sam was very helpful and timely with my service needs, including spending time to explain chain waxing which I bought.
Prompt service! And I don't need to come back because there's something wrong.
Very good knowledgeable staff always very helpful
Quick professional
Technician was able to very quickly identify the issue, educate me, and fix it. I’m definitely coming back for my next service need.
The person who assisted us was awesome. My wife and I came in looking for gifts for my son and we were clueless. He helped us out with everything.