Customer Testimonials
Service is awesome. Explanation and repair quick and easy
Great experience. Thank you !
The service at Trek Highland park is top notch…always so contentious, thorough and professional!
Thank you for being a bike shop I can trust!!
I’ll be in touch for the Fizik one-to-one seat fitting, too!!
ZC's Customer Service is 100%, USDA Grade-A, top-notch. They recently helped me with an expedited order for a very-specific rear shock ... delivered in-time to be installed for a National-level race. I always appreciate these folks going above and beyond. Thanks!
I love that I can rely on my community bike shop, Trek Bike, for all my biking needs.
Service is always friendly, and staff is knowledgeable.
I brought my mountain bike in for repair and spring tune up. Exceeded my expectations in thoroughness of work and timeliness of pick up. My Specialized looks like new!
Thank you John and Casey!
Torsten is great to work with
You had the tire I wanted in stock and even price matched. I always prefer to buy at a bricks and mortar store. I bought some other odds and ends as well. Great staff
We received an extraordinary level of service. Nikko is awesome!
Customer service
Great service! Came in on a sunny day with a broken inter tube. Got 2 new tires and inter tubes in an hour! Amazing!!!
Good service good advice great bunch of varied riding exp's in the shop. Knowledge base is solid
You always have what I need and the customer service is amazing.
Work was done correctly the first time. The work was done quickly so I could pick it up and get back out and ride. Great job!
Work on my bike was completed quickly and professionally! Everyone is helpful and respectful. Great merchandise and everything you need for biking.
Que todo lo relacionado a bicicletas lo tienen en servicio y partes
I ended up with a flat tire while biking Des Plaines River / Skokie Valley Trail. Maintenance team did some quick maintenance and fixed my tire and got me back out.
The staff is Excellent, very knowledgeable and helpful.
Trek,clean,nice people
Fantastic selection, outstanding customer service, flexibility for ordering parts that aren't in stock, almost zero sales pressure, and just great vibes overall. Utter badassery all while being consummate professionals; couldn't ask for more.
Knowledgeable and helpful!
Always friendly and helpful staff!
great team!!
Very helpful and knowledgeable staff. I had a lot of questions about my new bike and they gave me some great tips.
Quick and easy.
It was great to solve the mystery of the chronic bike seat loosening problem. Good job! Nice people.
Helpful, honest, knowledgeable mechanics
I really enjoy the service and equipment at this store.
Excellent service & great product!
Quality efficiency and reasonable price
The team at Trek HP is the best. They are knowledgable, and know me as a customer. I choose to drive to this location and pass hundreds of bike shops to drive to Trek HP!