Customer Testimonials
Quality of products, cleanliness of store, and friendliness of staff.
Very professional. The moment I walked in the guys listen to what I was saying and knew what I needed
Everybody was amazing at Zion Cyclery. Had a great experience getting two bikes for my kids. Great bunch of dudes.
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Efficient, reliable and nice people
Friendly and helpful staffs..
Good selection of assos apparel.
The staff member who assisted with our purchase; Casey, Highland Park, IL store. Very knowledgeable and respectful.
Great customer service. Fantastic bicycle service. It the best bicycle store in the county.
Personel and service are excellent !
Everyone is so nice and knowledgeable about how to take care of my bicycle!
Despite the cold weather, my bike 🏍 was carried out to the car and placed in the trunk. With a smile. Thank you.
Corey has always been great to work with! Corey is incredibly responsive to any questions and has done a great job with the Retul Fit.
Torsten is also very attentive to detail, responding to questions and has always been very enjoyable to work with!
Great crew and why I drive over an hour to bring my bike to Trek HP!
my bikes we done correctly and on time.
Good people nice service. Thank you
Knowledgeable, non pushy salesperson; broad selection of products; warm and inviting store.
Streamlined support for picking out a child's first bike, including right size, seat position, learning tips, helmet selection, etc. My son is thrilled and we'll be back for our youngest.
Actually yes I would, Niko assisted me in in making the right decision on whether to repair a or buy a used very nice ride and donate the old one. I plan to bring my wife there soon, we’ll get her one.
Zion Cyclery is just a great place to buy a new trek bike. Very knowledgable staff, friendly and FREE COFFEE!
The people made the difference and guided my buying choice. I went into the local TREk store and they educated me on what I should be getting based on my needs.
I looked at other options, but the service and people helped me make my decision.
When we picked up the bikes, the staff offered options for accessories and assembled everything for us. During the fitting we were corrected on older ideas that have been corrected over the years.
The staff at the Highland Park Trek are very customer focused and very knowledgeable.
Excellent service from knowledgeable staff.
The staff is very friendly and extremely knowledgeable. They have always been able to assist me with my cycling needs, whether it is maintenance and repairs, merchandise or general questions. Best Bicycle shop in Northern Illinois!!!!
Personal Service
Staff knowledge
I have an E bike. The electrical assist is perfectly coordinated. The bike is solid. The ride is smooth and because the store is 3 miles from me if anything goes wrong they’re right there and the service is always great !!
Prompt and professional.
Anthony was very helpful, informative and patient with me when I was trying out ebikes.
Thank you, Anthony.
Barb G
Full service store
Very knowledgeable staff and friendly and helpful.
Helpfulness, curtesy, truthfulness