Customer Testimonials
Friendly knowledgeable crew who take the time to share their experience.
Attention to Detail, & Professional Service.
Sales person was super helpful!!
As always, my service experience was excellent. Jeff was able to do the work while I was at the store. Well done!
Great customer service and knowledgeable staff.
The employees were attentive, explained what I needed and did not push when I said I did not want additional services. Really appreciated their time and expertise and understanding my needs.
Great service!
I brougt my bike in for a cleaning an tune up. It was done in 3 days and it looks and rides like a brand new bike! The staff was helpful, friendly, knowledgeable
I will be back for anything bike related.
Mike
Patient helpfulness with answering questions regarding a new bike purchase
Extremely patient and knowledgeable. And the repair was done quickly, and reasonably inexpensive
Zion cyclery worked with Zipp to get my 8 year old wheel repaired even though it was long out of warranty. Rides like new again. They kept me updated as the process played out and I had my wheel back in just over a week. Great service
Quick and efficient servicr
Dwayne and Dee are top notch!
Very helpful and knowledgeable
Very thorough and communicative! My bike has never looked better.
The team was great with followup and prompt.
We popped in on a random weekday to have a tire looked at, fully expecting to have to come back to get it. While I realize that this is not always possible, the technician was able to fix it on the spot - it just needed a new tube. Trek is super honest and super responsive. I recommend Trek for bike purchases and maintenance.
It can be intimidating walking into most bike shops when not an avid biker. But the Trek team provided patience and guidance (without being pushy) while selecting a new bike for my son. And even offered a credit for the trade-in of our previous Trek bike.
Always go above and beyond to check out what’s happening with my bike
Always a positive experience
Great products & service!
Always fast and knowledgeable service. I always appreciate their service.
Prompt service. Knowledgeable personnel
Very little wait time for tuneups!
Great customer service all around!!!!
Personal & helpful! They are a down to earth team of people who seem to like what they do & like their customers.
Great customer service and help
KC did an amazing job walking me through various options for full suspension bikes. He took the time to explain the differences as well as how to setup and ensure that the bikes were operating at optimum levels. He took the time to understand what I was looking for as well as my riding capabilities and goals to set me up with the perfect option to enjoy in the years to come. His knowledge is outstanding and treats his customers with patience and humility - something one does not find often. I will continue to go to go here for any further bike purchase as well as my bike maintenance as the team there is super professional and I know I will get the level of service.
Great service always, whether for retail or repair. Team is really top notch. Great selection of goods as well.
The staff and products. I always have a good experience.
The service people are great at the store.