Customer Testimonials
Always very helpful and willing to spend the time it takes to share information, look up information, and have patience with questions.
Found out right away what was wrong with bike
Great selection of Trek bikes, ASSOS bike wear and knowledgeable and helpful staff.
Great service!
Friendly, knowledgeable staff. No upsell pressure. Well organized store.
Service was amazing and super fast. We will be back!
Great service nice stuff
Extremely knowledgeable friendly and efficient. On the road with new tire and tube in 10 minutes
I had a great service experience with Torsten. He made sure all my questions were addressed.
The staff helped me select the best bike for my 2 year old granddaughter. They were knowledgeable and very helpful.
Great customer service. Thank you!
Friendly and clear employees
Had my bike tuned up after a few years and it’s a brand new bike! Anthony recognized a few things that needed to be updated and took care of everything. Great attention to detail and thoroughness. Also, the nicest and coolest guys in the business. I’ll always take my bike to ZC.
knowlable and not pushy.
Very friendly and helpful! Excellent experience!
Taking the time to explain what my bike needed, the customer service when dropping off and picking up my bike. I appreciate the patience that was provided to me when I was placing my bike in my vehicle and the young man who helped and allowed me test drive my bike around the lot, also he provided me with assistance on putting the tire back on, the correct way to mount the bike before riding, just awesome customer service and respect.
I will definitely bring my bike back to Zion Cyclery again, and recommend their shop to others who may be looking for help with there bikes.
Thank you Zion Cyclery
All good. Top to bottom.
The team at trek in Highland Park help me choose a ride bicycle and helped my son with all his questions in a kind and supportive way. Audrey was amazing.
Everything
Friendly and knowledgeable staff.
Tom & Kay
My first time in and you had the exact bike I wanted. I had the best salesman ever!!! I ended up buying the bike and loving every minute.
Great staff, incredibly knowledgeable and friendly.
The person we worked with was knowledgeable and flexible and helped us add upgrades that made the bike we bought more comfortable. Assembly was prompt and well done. This was a pleasant experience.
bike service
Unbelievable tech center team!
The staff is very accommodating, attentive and provided great service for me.
Despite having an odd brand of bike, staff got the needed parts in order to do a repair in a timely fashion.
Great service
Wonderful service, friendly, and efficient. A great experience and happy to have my bike back in working order!

Torsten and the crew were super helpful in quickly addressing a time sensitive issue.