Customer Testimonials
The Staff is very friendly and knowledgeable. The service they provide is the best I have received anywhere.
Torsen is a fantastic and a huge asset to you store. Keep up the great work.
I love my Trek store. The people are friendly. The bike service is thorough and timely.
The shop was able to get my bike on for service on a short notice. Called me to update me on needed repairs (new chain failed free wheel) got the parts in faster then the quoted time.
Vgood
GREAT SERVICE EVERYTIME, WOULD NOT SHOP ENYWHERE ELSE.
The team was knowledgeable, professional, and really took the time to help me with my tires. The whole experience felt tailored to me—highly recommend.
I just purchased a Trek Domane SL6 from Highland Park Trek. This was the second road bike I've purchased from the store. The first was 9 years ago. I appreciate the knowledge of the sales people. Cory has done my bike fitting in the past, and he did a great job again this time.
Everyone is friendly and experienced and very helpful.
Sales people were friendly and knowledgable!
Knowledgeable salesperson and quality product
Damian was very helpful in choosing full suspension mountain bike for me,
Attention to detail, never felt being rushed stood out
Great service and communication.
Thorough work by the mechanic (Mike)
Friendly/knowledgeable staff and excellent service department
Prompt/ friendly and knowledgeable!
The technician was efficient and knowledgeable.
I took my bike in for a spring “tuneup”. I never expected to get it back looking like new. VERY pleased with the service.
The staff across the board are incredibly knowledgeable helpful and kind.
Went above and beyond getting me setup to take my bike home same day....great bike shop ! I will be returning
Expert advise and I could wait for the install
Great service and helpful tips for caring for my bicycle.
Great selection and service!
Great inventory, very knowledgeable, friendly and helpful staff. Did my research prior to visiting the store, got just what I wanted at a fair price compared to online shops. Will return for maintenance and any new gear.
I have been in there a few times. It has always been a great experience. I was happy to find out the store in Highland Park is the same business. I have purchased items there before and I go to their neighbor quite often. Duane the Younger One known as the Letter D. Is extremely pleasant and every time he touches my bike I never have a problem going forward. Extremely reasonable and friendly. Hard to find these days. It is truly a gem in Zion and has made experience as neighbor very uplifting.
You know bikes and matching the right bike/service to the person
The guys there were very helpful when purchasing our new Trek e-bikes. They ordered them for us and installed the extras that I bought so when I showed up, everything was ready. They even helped me put my new bikes on my bike rack, very kind. Thanks so much.
Great products and staff
Great attention to detail at check-in, service was unbelievable and my bike is super dialed!
The people that work there were very accommodating and knowledgeable
Technician took the time to walk me through the need for each repair.