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based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I always appreciate the friendly and quick response when I call or e-mail the different
departments of the association.
when we call real etate office. usually in timely manner respone are taken care
Ease of access
Appreciate the friendly help and support when I call or text.
Everytime I have a question or inquiry, I receive efficient, friendly, knowledgeable assistance from staff. It is a pleasure to talk with them! 😊
Services were provided as stated.
Less email notices
Very helpful
Simply put, you gouge appraisers. We do not require the full range of services you offer yet we are required to pay for them. At a certain point that will not be true and you will lose the memberships of the appraisal community. Go back to having an associate membership which is a more equitable way of doing business instead of holding us hostage for full fees when the only service we utilize is the MLS.
Thank you ALL for what you do for all of us out here in the field! Please stay safe.
You are almost always available to answer questions and help is out!
Everything! Excellent and friendly customer service, quality education, seminars, etc.
Very prompt in responding and helping with any questions
Friendly staff that genuinely seems to want to help. Love all of our add-on widgets. Lots of education opportunities to become more adept at the MLS software. Easy to use system and they listen to our feedback!
Great educational programs
Easy to navigate through
Assistance available
very helpful
It's getting to be too expensive.Keep it simple
The staff are nice and helpful.
Happy Holidays!
Great help!
Just very kind and helpful for a variety of reasons.
There are always classes one can take. The staff is very friendly and helpful. I like the events that you put on. It's networking at it's best!!!!
Mainstreet has loads of support for agents and I especially like the training offer and classes.
Always available, polite, and knowledgeable.
Very advanced services I been in real estate 35 years locally - I certainly appreciate the board and multiple listing service advancements The longer you been in the business the more you appreciate the current benefits and technology
You provide valuable services at a reasonable cost.
Lower membership costs. It’s ridiculous!
Have always been with this board and even when becoming desginated managing broker and our office primary board was 'another', I refused to leave you guys. I am dedicated to you and when I do leave, it is because I will be retiring (hopefully 3 years). Because of what I am saying I do not give permission to publically share, I am sorry. Just want you to know my honest feelings.
I can get an answer when I make a call.
Very courteous n informative knowledgeable, n easy to contact,,
Improvements can include flexibility with dues payments, this would include lowering payments The internet competition as you know is derived from former members being fed up with your lack of attention and expense. Also more updated forms for ALL aspects of real estate in illinois.