- Phone: 630.324.8400
- Visit Website
based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great services and outstanding staff!
If I have questions I call someone responds to my questions in a very helpful way if i don't understand they find a way to explain the situation so I do understand.
Thank you
Super disappointing
The availability of online education.
Good people and service
Help Desk.
Always very polite, friendly and helpful.
Mainstreet is easy to navigate. Techs are knowledgeable. However, as a new agent, the fees are heafty and the schedule in which they are due is overwhelming. I started in August, fees were prorated. Then, to turn around & pay more in September made me feel defeated before I even began.
Very Resposive
Every time I ask a question, there is never an instance when it was not answered to my satisfaction. They know what they are doing and are here to us succeed.
Every time I have call in the last 2 years, no one answers the phone, and the feature to tal to some one on the website shows no one available.
Your fees are unreasonable. Heartland doesn’t charge the same
Ease of use of programs and family-like friendliness of all one comes in cotact.
The people that work here are always going out of their way to help us. The customer service is extraordinary. The facility is perfect.
Don't like long waits for your staff to get beck to me
Most of the time people are there to help you and are friendly. This time they could not assist me.
Professionalism! Always helpful and ready to answer every question.
Any time I call I receive a resolution or a suggestion of who can help me. This makes my job easier.
Helpful information provided in easily accessible formats/website
You are always ahead of the game
There always a phone call away
It offers so many tools and elements to help you grow in the business. The staff and the customer service is always great an timely. Their good about keeping the members updated and encourage education, I appreciate Mainstreet and their services.
be there to answer questions
Customer service is very good. Nice folks, helpful, patient.
The help desk is always so helpful with any questions I may have.
Easy to navigate website, provides all of the necessary information. User friendly. Provides classes and continued education.
We looked over during the pandemic. Business was not great! But our dues was expected in on time. No consideration during this time. On top of that we had increases.
Get back to you right away. Helpful and friendly
I really miss the live courses.
Great staff. Efficient and professional. I love MORE.