What our members think of us!

Prompt professional responses.

They are helpful, very professional and can answer any questions you have.

It's the complete package:

An Executive Team second to none with John Gormley, CEO, Kate Sax, Professionalism and Career Development, Kim McCoy, Operations, Member Services, RPAC, and Patrick Caffarelli, CFO, along with all the Staff. The Board and our President will continue our path to success.
This unbelievable Team provides all that a member needs and wants to enhance their career, stay extremely well informed and improving their profession and growth.
The best education is provided by two nationally acclaimed/known teachers/trainers: Lynn Madison and Chris Read.
There is much more but I'm running out of space...Thank you Mainstreet for all you do for us.

Piero Orsi
RE/MAX Showcase

Always quick to answer my questions.

The website is not user friendly!!

Diversity at ALL levels.

That you are on top of things and always a good source of information. Mainstreet is run well and has extremely qualified professional on it's numerous committees. The staff are very knowledgeable about the industry and challenges to its members. The education department offers a vast selection of topics as well as its on demand library. They are a true partner to the brokerages and agents it serves.

Available to answer questions when needed, website is easy and friendly and frequent trainings.

Way too many expensive fees. You sold us out to Redfin

Response to communication
Mehta

Every time I have a question I gwt it answered quickly.

Every time I call. No one answers the phone.

All the perks!

Responsive, professional and very helpful

Great

Everything is bundled together which makes paying fees easier

Service, Employees, Follow-up

very helpful we get our answers right away and they are very pleasant and responsive

Monile app and always a helpful person at the MRED Help Desk

Sessions with Carrie Little very informative and interactive.

Everyone I speak with is always friendly & knowledgeable.

Multiple classes and communication on everything real estate. Ex: Laws, ethics, trends, etc.

Im not a fan of if you miss a payment by a few days and you call to ask for a waived late fee, you are met with attitude and no help whatsoever. I also absolutely hate that there are attempts to force me to pay for politcal action committees by putting thier donation on my invoice. I have not had one positive interaction with Mainstreet.

I forgot the due date for my dues because my daughter has been in and out of the hospital and forgot the due date because of this. I asked for a simple $25 late fee removal and it was denied. Christi Koziol tells me they have to ask the board of directors. The board of directors denied this simple request. This is absolutely ridiculous I can't get a $25 late removed after the thousands I have given this association.

Rudeness, short when calling asking for help. I try not to call.

I raised the rating from 0 to 3 now that I see various events Mainstreet organizes to offer networking opportunities. However, management of the organization continues to be irresponsive and deceptive. For my only inquiry since Feb, I have been cheated multiple rounds by being told I would be reached out and talked to, and it turned out to be a total disappointment.

Customer service in Tinley park is always so pleasant ❤️🙏🏽

Mainstreet Organization is a very resourceful place for Realtors. If you're looking for professionalism, training, support, tools, real estate news, answers to your questions, etc., then Mainstreet Organization offers invaluable assistance when needed and when you need to know.

Fees are higher than other areas

You guys need to stop selling out contact information. The email address I used to my mainstreet account has seen an explosion of marketing material.