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based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The professional responses I receive from you.
Every question is answered.
Great tools and learning resources.
I love the fact that they keep you informed on ALL new information and dues
Professional
Very knowledgeable and helpful
Everything needed is online! Girls in office are always very helpful!
Im not interested in all the emails sent.
User friendly website.
Support is amazing!
It is frustrating to go through a automated answering system when you call and eventually be sent to a voice mail. I pay a lot of money for your services. Please answer the phone.
Everything good - I was impressed that Tom Joseph was able to fight with Village of Harvey to get things done with minimum time involve...that was really awesome thus I spoke to them on several occasions and they would not waive outstanding water bill even when they were absolutely wrong and he was able to get it resolved right away. I wish that we could do something about the rental requirements where the landlords have to pay money to the municipalities to register their rental properties and pay/order rental inspections....I just feel that is a way to generate revenue and there is nothing for the landlord just to make the landlords to raise the rent thus they have to pay a fee thus they own a property....there is just no logic to it...only I guess a way how to generate more money from people.
The support and available training, That I did not utilize yet, but soon. Highiest standards and support is amazing.
You offer excellent education and networking opportunities and are very responsive any time I call regarding Pro Standards or other issues. Very polite, positive, helpful staff members.
I like the variety and quality of classes offered by Mainstreet. I also am very pleased with the friendly and extremely helpful staff at Mainstreet!
You have always been there when I have needed you.
The rep was very knowledgeable and quickly answered my question and guided me thru the
Steps as I was on the website.
Service is very good.
Everyone is very helpful and qualifed. I have never had a bad experience.
I like having Forewarn, not sure the other boards have this.
You will always be my favorite....where my heart is.
like
I like that you always make it simple online to pay...
I do have an issue with having to come all the way to Downers Grove to update and fix my old Sentrilock card, is there a way to do this online or call and order a new card without having to drive so far, as I live in Sandwich, IL?
I'm very satisfied with the association. It works for me.
invoicing:
difficult to remove optional fee
Everything in one place
Anytime I call in, the service is fast, I get a very useful answer, and the people I deal with are very pleasant.
you can not get through anybody.
I am still waiting for my receipt of dues.
The educational classes that are offered are taught by good instructors and the topics are helpful to growing your business.
you guys are the best,always very nice and responsive and helpfull