based on 21445 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Less emails
I like the services you provide to members and the educational courses you offer.
Quick response to Q, great education services
Allow one day codes for sentrilock.
There are too many illegitimate bedroom counts in basements and corrections are not made. I made a call into the help desk a couple of weeks ago to ask what is the difference between lower and basement. I was told that if it 50% below grade then it is a basement. The gentleman at the help desk sited a case when the lady agent had listed a home not including a basement bedroom. The seller had complained about his listing, cancelled it and re listed with a male agent. He listed the bedroom in the basement as lower and the house sold. He said 'who cares' because the house got sold. I truly believe that the only time a bedroom, family room etc should be listed as lower is only if the house is a split-level.
Friendly, helpful staff
All very good; attention to detail; prompt responses.
The focus on members and providing the best possible return on my dues investment.
Well run and technologically advanced.
The website is very easy to use
One can always count on an organized and helpful staff!
you have everything I could need!
Didn't work properly on Google Chrome system.
Didn't disappoint me. Associates will choose the realtor association that is closer to their homes or offices.
SENTRILOCK SYSTEM: please go back to the old system and allow for a one day code to make the property available for showings for BROKERS WHO ARE TOO CHEAP TO INVEST IN THEIR OWN BUSINESS.
Get rid of Sentrilock
Very informative and available at all times if there is anything you ever need. Love IT!!
Thank you for all that you do.
I was very upset to see that the office transfer fee was raised from $25 to $50. I don't see how this can be justified.
Keep cost down. I like what you offer. Just concerned of cost going up.
Very informative!
Very timely and professional.
That they are there if needed
I believe you took the position of not allowing one day codes. This is short sighted and has caused me to have my clients homes on combo lockboxes which is far less secure.
Always seem to be looking for ways to improve your product.
Easy to use website, CE classes
Friendly and knowledgeable staff
Professionalism and organization.
All departments are top notch and are always improving on themselves. In my mind this is the best association in our region.
Offer more classes, services in the northeast sector of DuPage County.
Happy with your services
ability to use MLS on my mobile device and the free Buffini trainings