based on 21445 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The trainers and staff always go to the next level of customer service to help out a member.
quick responses attentative
Excellent communication system; feel very updated.
I know I can always call Pat O'Brien and get the support I need. She has always been there for me to answer any questions I have. Thank you Pat!
renie
WEB SITE FUNCIONALITY
I don't really fee that I receive a lot from the organization
More live training south
Staff is very friendly and helpful. Offer a lot of interesting and informative classes that are
relevant and essential in keeping agents informed.
Fast professional service. Thanks
It would be easier to list what i dis-like. Every year when our yearly invoice comes out, the total includes the "Voluntary" contribution to RPAC and the RE Education foundation. Personally, i feel that this is unethical to have a voluntary contribution already added into the total of what is due. Many Realtor's i have spoken to were not aware that this voluntary contribution was added in the total and just clicked "Pay Now" which is what i assume MORe would hope happens. Other than this, i am very happy with MORe and will continue to support my organization and recommend it to others.
Classes come on line so late.
Awesome products with great customer service!
Very quick with helping out.
Events, education available. You get a live person when calling on the phone. Always very polite.
Quality of classes available.
Covers every option of tools avaiable
Better communication, have constant problem with "DUES NOTICE"
Everything
The only disappointment I have is that you closed the Realtor Store and I feel the fees are too high.
I feel like your fees are forever increasing and you are not flexible when it comes to working with members to pay these lump sums of money.
Friendly, helpful response from personnel every time I call, with immediate follow-up to any concerns. Great educational programs and increased effort being put into appealing to Commercial/Industrial brokers as well as Residential.
Prompt, courteous and professional.
Caring staff, always willing to help with questions.
Offer some of the classes more often.
helpful and knowledgable services
The wonderful people that are professional, knowledgable and friendly. It's ALWAYS a pleasure to contact Mainstreet!!! Thank you for offering education and classes that are needed and interesting....
the service that you provide
Easy access. Presented clearly.
Everything!!!! Classes, friendly helpful staff, email updates, etc. Keep up the good work.
Easy payment options and immediate email receipt.