- Phone: 630.324.8400
- Visit Website
based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I don't like you making arbitrary decisions without the input of the members. You took away the one day codes from our lock boxes thus causing us more work and problems and making it less secure for our sellers when we have to put on a combo box. Also your dues have become quite high.
educational classes
always available
faster response time!
seems I have problems getting to ed classes or different times I guess
Every one is friendly and knowledgeable
I don't really know that much about what you offer, I mostly am paying you to belong because I have to
Stop the annoying emails reminding me of dues payments.....once is enough....
prompt in responding to issues (questions)
quick response whenever I have a question.
Always up to date and ready to answer all questions hat may arise. Wonderful continuing education opportunities.
The website is easy to use. Filling out contracts online and finding all the current forms needed for transactions makes everything
efficient. Also, easy tracking for continuing education and signing up for classes.
Everyone is very friendly and quick to respond to any questions we call about.
Tools
Training
Facilities
Friendly in person, great educational opportunities, great HelpDesk
Great programs, CE, people, committees.
Making your emails look a little bit more prominate on the email, I have passed over an email from you many times and almost missed dates for paying bills etc.
They Get back with you when there is a problem with answers to your questions. The educational department is very Quick to answers question about the continuing education program. Everyone is very knowledgeable in every department
You always keep us up to date with the real estate market.
I appreciate the efficiency and kindness with which Main Street issued a new Sentry Card when I misplaced my existing card.
It would be nice to have a Board location farther west than Downers Grove....
When calling for help, I know I will get the information I need.
Your staff is great.
Friendly, knowledgable staff... always willing to help.
efficient
I'm not disappointed but what would i recommend you for unless it was another agent.
I've called a few months ago to have my email changed. It didn't happen.
Then, I had to call twice last week & it was finally done. The first time I called last week during business hours, no one answered. I left a message which no one returned.
Mainstreet is always quickly responsive to questions and requests. Always helpful, accurate and informative.
Focus on members and their needs
The Staff is knowledgeable, friendly and on time! The organization of classes and communication is outstanding.

Free educational classes!