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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The wonderful people that are professional, knowledgable and friendly. It's ALWAYS a pleasure to contact Mainstreet!!! Thank you for offering education and classes that are needed and interesting....
the service that you provide
Easy access. Presented clearly.
Everything!!!! Classes, friendly helpful staff, email updates, etc. Keep up the good work.
The tools provided to get the job done.
I've always found everyone I've spoken with helpful, but I feel like the number and variety of classes is very limited and the information is difficult to find. That said, I really need to schedule some time to come out for a little one on one MLS help.
Not disappointed...Not Impressed....Neutral
Varied, easily accessible and the staff is awesome.
I am Real Estate Broker and I am part of MORE members.
I am not disappointed. I have not belonged long enough to say how I think your orginaztion benefits me.
They are continuely improveing/
easy to deal with
Get answers quickly to agent questions
Great support staff. Friendly and responsive.
Mainstreet Organization of realtors has exellant service for their member.
Was very easy to sign up and emails were promptly returned.
You guys are sooooooooooooooooo easy to work with. Thank you!!!!!!!!!!!!!!!
Like the CE Classes and someone is available to answer our questions.
Service
At this point, I am not aware of needed improvements for Mainstreat Organization of Realtors.
Mainstreet offers many more programs for education and Career Development than other associations.
Its a great association that I've embraced to help expand my business and personal friendships.
I always try to keep the recommendation within MORE. Great job!
unhappy with the decision that was made regarding the non use of the one day code on the Sentri lock boxes. And the fee of a special assessment.
Answer questions in a timely manner
Mainstreet is very well run, I always feel confident recommending Mainstreet as a board.
Rick Criscione
Broker Owner
CRIS Realty
I like the variety of classes and the responsiveness of everyone I interact with at the association.
To be very honest, I feel like we are a burden. By nature, we do not have a choice in choosing the association and i feel like member service is lost. Prior to real estate, I came from an association that worked hard to attract, serve and retain members. The difference in attitude is clear here. Specifically, when we have questions or concerns, calls are not returned or they staff is curt and borderline rude. I get realtors are a unwieldy bunch but customer service is lacking. Maybe more incentives for good service?
That normally I am able to contact someone immediately to get an answer to my concerns or questions.
Figure out a better way to use the Sentrilock system. Our inability to generate one day codes and the fact that card renewal is every day gives us less of an advantage than competing boards such as NSBAR. Everything should be uniform.
helpful and knowledgable services