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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The updates and HELP desk
They are varied some there at least one thing, and probably a number of things, that will help and appeal to each member.
Class required for licensure are not clearly defined. Fees are really high for new agents. The reality is brand new agents who have never been a real estate broker are not able to recover the $850 to start, $195, 504, for the first year . This is after paying 637 for our license class. There is no preliminary period for us to catch up to break even. I'm sure you've heard this before. Thanks for listening to my two cents!
Wide variety of updated services. Customer Care is A+
Prompt answers or directing to the place to get them
Make things easier to find. I spent a long time looking for a certification class today. Navigation fromt he search bar takes me to a page but not right to the class I am looking for.
I just hoped that there was more attention paid to appraisers. The entire organization is 100% for realtors and nothing for appraisers.
Everything
Always very friendly, helpful, & knowledgeable !
MAINSTREET IS A SOURCE OF INFORMATION WHEN I HAVE A PROBLEM.
Change the date that the yearly dues need to be paid, maybe in September!
Variety of services
Always friendly and if you can't help personally, you give direction
If I have any questions, I get a fast response. You offer a lot of programs and CE. I would come there for CE if I did not live so far away. I have been to a couple of your programs and was well satisfied.
quick response
everything....
i feel that the association promotes and supports it's membership.
Always prompt, professional, friendly service.
The cost for the value.
Always a quick response, and an answer to my question/problem.
free classes for MLS software training.
The classes are so informative. They keep us up to date. Also the help desk is great.
Too expensive
I love being able to explain how circumstances in one's life (latest one being I NEED to be late in getting my 2015 dues into MORE) and having an understanding ear on the other end of the line. This December hit us very hard financially and I will not be able to make payment until 12/29 as I explained to Tracy. Thanks for listening!!!!!!
Very professional but friendly servic and very prompt! Thank you. Kathy Last name removed
Very helpful and polite staff.
Everything. I have no complaints.
I attended a class on farming on May 19, 2014. There was a technical problem which prevented the Libertyville attendees from seeing the presentation. We were told that the class would be made available to me later. Never received any further communication from you. It would be nice if you kept your promise. Name removed Phone number removed
Most of my contacts in RE already belong! No disappointment.

Great staff that works to help their members.