- Phone: 630.324.8400
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based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Too expensive, not much to offer
Been having a real hard time in this market lately and was late paying my dues. I don't understand why places charge a late fee when somebody doesn't pay on time! Obviously the person is having money issues if they do not pay on time and then you add a late fee on top of that! Very disappointed about that because I have been a realtor for about 27 years and your dues keep coming up! Can't you give somebody a break who has been in the business for a long time? It's just that prices are going up everywhere around us and in the real estate market a lot of Realtors are struggling especially if they are dealing with buyers like I am. I just don't appreciate the fact that you're getting more and more money out of us and charging late fees to people who couldn't be on time with her payment because they didn't end the money.
I really like the updates, reminders, and the training is great!
Mainstreet makes it easy to sign up for interesting classes. And their great communication makes it simple to add to my calendar and join the class.
An expensive service for the returns. Also, "donations" are charged without permission, and I was assessed a late fee even though the website was down and I couldn't make a payment.
There is a real person to answer phones, not a teleprompt.
They fight for real estate interest and information drive
The MLS.
Expensive, late fees and the way you hide the rpac donation are irritating.
I only hear from you at billing time
The MLS is designed and continues to update the site to make doing my business with my clients easy.
Very easy to assist with questions.
Always helpful
Prompt resolution to inquiry
Trying to constantly stay current
Easy to contact and excellent customer service, when needed! Informative and communicative, which is greatly appreciated!
Nice people to talk to.
Great communication about upcoming events and reminders about things that need to be done.
Lower the cost.
I was very disappointed that I've been a member for over 20 years and my information was not in your system and was not given notice my dues was becoming past due.
In result I was turned off of MLS and charge a late fee. When I called to inquire why wasn't I notified I learned that my information wasn't in your database.
I'm not understanding why connectMLS has all my information and Mainstreet doesn't. I understand these are 2 different entries however how come 1 has all my info and the others doesn't. I really feel I should be reimburse for the late fee due to a lack of communication.
Save the items we add to search
The MORE Association is good and on the ball. The staff is very friendly. Good people with good hearts for the industry.
You answer all my questions very quickly. Thank you
Very friendly user friendly website and great individuals every interaction... great teachers and classes... great benefits
Listing data allows private listings . These are not searchable
The timely response and the attention that is given to my inquiries are two of the reasons I would recommend MORE to another Realtor.
There are little to no events held in Chicago!
Always helpful and tools provided are valuable.
Need more customer service. Only time I here from you is when my account is past due.
It seems as you become a more experienced agent there is not much need to be part of Main Street. It seems like the dues are too expensive for the value and ROI receiving.