based on 21445 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional and accommodating staff, wide variety of classes and seminars to choose from, many opportunities to participate on committees and for vendors to sponsor events and gain exposure.
The education program.
Allow one day codes
Constant in contact with fellow Realtors and education opportunities plus updates on new laws
Employees are helpful and knowledgeable.
Web access to so much helpful info.
Plenty of excellent educational opportunities for the Associates. Also you are right on top of any industry changes with information and seminars. Staff at Downers Grove is friendly
and helpful every time I have called or visited.
I think that you are doing the best job that you can. Everyone is always helpful and courteous. I just don't understand why there is a need for more than one board. We have mred, IAR and NAR. There are a lot of layers for the individual Realtors to support.
Always available to help
Too expensive!
The dues structure is aweful. New members shouldn't have to pay dues for months they are not a member on the first part of the year.I think it is an unethical practice that is used as a revenue stream for the Organization.Charge new members dues for the dates starting the date they join the board and not a penny more.
Lower the fees.
Friendly and professional staff.
Always someone available if I have a concern. Classes and trainings very valuable as well.
Everything,
Technology instruction needs to be updated and looking forward
Everything
Your staff is very knowledgeable and friendly.
the number and variety of services provided
They are very friendly
monitor violations more closely, and follow up when we report violations, i.e. room sizes or locations or false comments in remarks. I have reported listings that were never addressed or changed. it is NOT fair to the rest of us that some offenders habitually make incorrect comments, don't count rooms correctly, etc etc. and I don't think it is fair to those companies that have brick and mortar offices and have staff to hold earnest money etc should be able to enjoy the MLS exposure. Additionally, I don't like that you partner/sell our listings to entities that want to sell our own listings back to us.
The enter action and advertising/marketing practice.
Very helpful and knowledgeable.
Go back to putting direction in addresses.
Always available when I need help.
I like the efficient response to any questions that I might have in regard to Realestate. The staff is prompt and considerate of my needs.
Whenever I call with a question or a problem, I am always guided to the right individual and my questions are answered or I am given the resources to help resolve my problem.
Thank you - keep up the good work.
Customer Service.
The people are nice and informative. I like the many different classes offered that keeps us up to date on the different changes that are going on plus some include breakfast or lunch.
I hate that many times we call, you get a voice mail, very aggravating . I have been a Realtor on the old Northwest Board, Subuurban and here for 39 years and I miss not getting a real person most of the time.