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based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There is no recommending it is the organization we have to use.
When I call I always receive the help I need! Also close to home!
All the classes offered
The number one thing I'm happiest about is the fact that the decision was made not to allow one day codes for Sentrilock. It has raised professionalism in our business, and always gives me a chance to have a conversation with agents who are requesting a showing, but say "Oh, I don't have a Sentricard". I tell them: It's a tool of our trade...aren't you a professional? Why wouldn't you?
I sound like an ad for Sentrilock...but security is such a concern, and with so many agents just giving a push button code to their clients, or clients sneaking back without an agent...to me, there is no question!
Great!
Seems to me that MORE is not up to date on what is happening with IDFPR. My company was audited 2 years ago; I am the Managing Broker. I went to MORE staff for help to prepare for the audit and received little help. I went to Mike Fair and he was a wealth of knowledge!! Mike was supportive, very knowledgeable on how to help! I passed IDFPR audit with excellent results due to Mike Fair not with any help from MORE. After Mike's help, I took his CE courses.
During audit, I was verbally abused by IDFPR auditor Paula Thompson (if remember her name correctly? Frankly, I choose to forget that painful situation!). Ms Thompson was loud, condescending, rude, unprofessional. She sat at my desk chair for 10 minutes and verbally bullied me. I went to MORE to report Ms Thompson's abuse and felt that MORE staff was not interested. During my audit, Ms Thompson stated that "100% of all Illinois real estate offices were being audited" and she went onto tell me that this was a published fact and that MORE should have been aware because my office was one of the last offices to ve audited.... So I pay my dues only to go to kind, ultimate professional Mike Fair for help. Seriously, the audit was a horrible, gut-wrenching experience and MORE was of little help.
training and prompt service at the Sentrilock desk
Great support and training.
Any difficulties with personal or business needs are addressed promptly and staff is very helpful. Continueing Ed. is great!
Expensive
the weekly updates, the different classes that are offered, both CE and others.
Up to date and very ptactical.
Everything
MRED Realist is down an awful lot. As an appraiser, it is crucial that this feature be easy to access. Yes, the Tax Brief under Additional Features helps in a pinch, but it doesn't allow easy access to sales/transfer history, which is part of the appraisal report not only for the subject, but the comps as well. Also, the prior setup of being able to copy and paste comp photos was so much easier and time-saving than having to download the pictures into a file and then bring them up to copy and paste.
Friendly helpful staff.
Fast response, informative, friendly and easy to communicate.
The support
Very expensive organization. You must try to become more efficient and reduce membership cost.
courteous staff and quick answers to questions
very easy to contact.
Prompt and Honest
fees,
Everyone is polite, friendly, and issues are handled in a professional way and quickly.
Excellent support & CE
Friendly service, and helpful staff.
Most everything!
Bring back one day codes. Like everybody else.
Everyone is very friendly and helpful.
Always helpful. Will try to work any way possible to get you all information needed and help resolve any problem/ concern where able
Too expensive