- Phone: 630.324.8400
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19985 ratings.
based onWhat our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I don't know what I get from Mainstreet. Just pay a lot of money
I wish we could make monthly payments so don't have to save up all at one time. We are always paying something into mainstreet and need better set up. That way can put money in when have it extra.
None, keep up the good work.
Always able to provide an answer and/or information every time I have a problem. Totally professional and very personable.
Thanks to Mary Ellen Balzekas for her great work and cooperation.
The answers to our questions come quickly!
Prompt service
Everything
You have had the answers when I call and are very helpful in every way.
I had the opportunity to ACTUALLY speak to a real person.
I like the personal touch (especially from the Downer's grove & Vernon Hills offices. The folks seem to exude a "wanting to help" presence.
Be in a high visibility area for consumers
A to Z services 😊
There is so much information available to the members. I also appreciate the training available also.
Easy to use website...like it is my go to for forms and info...staff always very friendly.
comprehensive
Usually always available and gets my questions answered quickly.
Always able to reach someone. Quick response to questions and always polite.
Very responsive to requests and has good CE classes.
Professionallism
I most appreciate the very friendly service and the effort placed to answer to my questions!
can always get answers by phone .
opportunities for continuing education
Help response when I call in
continuing upgrades to technology ie computer
latest information on realestate
In person and on line directions for web site navigation need to be clearer.
Very knowledgeable, kind and very responsive.
I love all the free training and support you provide. Also, the professionalism of all staff and ease of use of your website which has a ton of great info. I love all your helpful emails and resources. Thank you!
quick response
pick up the phone more instead of leaving a message
All included services, electronic inclusion, and all classes.
not sure