- Phone: 630.324.8400
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833 ratings.
based onWhat our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The forms are there when I need them.
Association does not listen to their Realtors wants & needs,
They are user friendly and very complete
prompt, efficient, friendly
informative
Very responsive for my pleas for help!
Responsiveness to my problems,any and how you always strive to improve your offerings.
Prompt friendly service
Not sure
Lots of education options!
Very professional, upkeep with latest online tools, service with smile.
Great response and if the person answering the phone
Can't help they get you to the right person
Quickly
Very accessable.
Reduce fees & stop competeing with us!
Lots of education opportunities, ways to enhance my business and knowledgeable staff.
The Association is the core of education, dissemination of important information, concerned with professional development of the membership and the staff memembers I have had the pleasure of dealing with have always been so concerned about answering my questions or directing me to the appropriate source to receive the answers.
Could use more in the way of communication for new agents. There is so much information coming out and don't know what is really important to read/know. Also, would be helpful if education requirements were made more clear. I never received an email regarding my jump start training or the Code of Ethics class until after the fact.
FEES SHOULD BE SPREAD OUT INSTEAD OF ONE LUMP SUM
Friendly staff
Great training and customer service.
When I called last week I was promptly directed to the right people and was given extremely useful information in a more than thorough manner. There was follow up from the party who promised to send something to me via email as well.
I was very pleased with the service and think Mainstreet will be my first line of inquiry from now on.
Education
Customer Service is always so helpful
Alway keeping us informed.
Very helpful with any questions/problems I may be incurring. Transferring my call quickly and efficiently to the appropriate department.
There is a variety of classes and lots of them
prompt service always
Personalized service.
that you have a help desk that very helpful
They are very informative and bring the latest technology to us.