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19985 ratings.
based onWhat our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
classes offered for continuing education.
Had never experienced any delay for the staff to answer the telephone within a reasonable time.They are courteous and knowledgeable .Very professional.
Tighten up the mandatory fields and require square footage, owner of record, to be filled in.
Remove the requirement for the electronic lockboxes as less and less houses that are listed use them. It's an indexed forced expense.
make sure that people do not assume that we, as realtors, understand everything the first time....sometimes maybe re iterate an explanation in other words.....
Great support from qualified staff and good training and continuing ed class schedules
you are prompt and thorough
That the service is always available for answers
Bring back 1 day codes.
Great Staff. Goes above and beyond to be helpful to the affiliates.
I love my Board. Pam is a great leader, with a clear vision. Give Kate Sax a raise--she is level headed and a champion for Real Estate causes.
It is easy
To get hold of someone who is knowledgeable and eager to help.
Create satellite locations for in-house, hands on training, as well as yearly dues payment options not currently available.
I am new to the system and have been pleased so far. The multi-layered system is difficult to use at times.
Professional Standards, variety of classes
I do not understand the question. Why would I be referring someone to a Realtor's Association? If someone is just becoming a licensed agent and needs to join an association they are most likely going to be directed toward the primary association of their Managing Broker. If their Managing Broker is a member of several he is probably going to tell the agent it is their choice depending on where they believe they will do the majority of their business. In this instance, often, I hear 'if you're going to work in the city you should join CAR, if you're going to be a suburban agent you should join MORe.' - Personally, and not because I am an active member, I do believe MORe is FAR more sophisticated than CAR and I would recommend MORe to somebody having a hard time deciding. If that is what your intent of the question is, then yes I would be highly likely to refer MORe.
Great classes and friendly staff
Take the time to solve problems.
The staff is courteous n knowledgeable always get my questions answered or directed the right way.....I have been a member for a long time. I've have changed boards before because of the office I had changed to...but glad I'm back :)
You have the best resources in the industry to educate the realtors and the real estate companies.
Not allowing the Brokers to be responsible for one day codes, other boards allow it.
The people are pleasant and smart.
Friendly
Please thank Kristi Hernandez at the Downers Grove office for her above and beyond effort to help me get my new office-Equity Illinois up and running. Without her help it is very likely I would still be twiddling my thumbs and waiting for the customary 4 to 6 weeks. Thanks Kristi!
The lack of professionalism and accuracy in our listings gets greater each year. Two areas that drive me crazy: 1) agents putting in square footage of lot sizes and inaccurate tax amounts. Here is my proposal: Any parcel that is platted by the Sidwell company ...that YOU provide for us, should be inserted in the dimensions...no square footages and 2) within 30 days of the new full tax bill amounts being posted by the various counties, the agent must change the figures to the accurate amount and tax year along with the proper exemptions. You currently wait approximately 1 year before you tell the agents to update the taxes...this is not right nor professional. Name removed
I don't see too much of involvement fixing mistakes such listing is attached condo property listed as detached single property,and when reporting to you, nothing changes for months.
Response to questions
Quick response to questions.
Great programs and education offerings
Your much friendlier then my last board! Any time I've called about anything , everyone I've talked to was very helpful.
reinstate 1 day code use, this is a broker/manager decision and should not be dictated by the association.