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based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very helpful to find solutions with real estate problems.
Comprehensive set of tools to do tall estate.
Anytime I have ever needed assistance, they are always helpful.
The class sessions.
New agent back in marketplace. Jennifer was very helpful explaining fees.
Your office staff at your tinley location is awesome
Your education department staff in Downers Grove is fantastic!
Ease of use
Did not help me when a previous broker kept mine and about 10 other realtors commission, the state shut him down, but got no backing from the board, pretty much on our own
Reach out to people in outlying areas. Everything is held on the north side.
The website is very user friendly.
Great website and service.
So far, everything.
You guys send e-mails way in advance to inform us of all the incoming changes to the industry.
Thank you.
Sharp group of prepared professionals.
How many times that you ask me this same question.
Everything is there when you need it.
Good: locations, staff and classes.
Needs help: offer more classes without fees. Explain where the annual fees go. Answer why the Board provides our listings to websites like Trulia, Zillow and Realtor.com just for them to charge us back again when they get leads for our listings.
Reason for the high rating is that all the Boards do the same thing. It seems like they're no longer fighting for the Realtors, but instead for profits for themselves.
The attitude of all the people who work for Mainstreet is always trying to do a great job!
I like the quick response that is given when I call to have a question answered.
I also, like the fact that it doesn't take long for a return call, when the person I need to speak with is not available at the time.
Very friendly staff
The people in the local offices are so very nice and helpful. I love talking to a real person rather than plodding thru online info.
very helpful, great service
so far early on- ease of navigation on website
Everything!
invoice confusing for dues. what is optional? why is there not due date on invoice?
I've been a member for many years and I feel it's the best place for training new agents. Trainers are knowledgeabe and professional. Always up to date on new changes and information. Any questions and issues are answered promptly. Great staff.
Immediate service and answers to questions.
Updated Material
I have not been disappointed.
Your service is great, I just don't have a need to recommend them to anyone.
Continue to provide tools that will help us with our transactions. No complaints.