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19985 ratings.
based onWhat our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
very nice and very competent
The ongoing educational programs, up to date information in general.
I like the fact that whenever I need a assistance I can always count on this service. It has always kept me in the know about upcoming events and services available to me.
a recommendation seems appropriate for something that is optional...I don't see being a member (if you are a local real estate agent) as an option hence can't be a "recommendation."
I like quick, solid answer which MORE always provides.
Reduce the cost of membership when and where possible.
Quick Response, Helpful - knowledgeable Staff, very interested in the client's issues.
Best thing that has happened in the previous years. The help desk offers us very valuable
service and a lot of peace of mind ..knowing your there for us.
THANK YOU SO MUCH FOR PROVIDING THIS INVALUABLE SERVICE. BETTIE GARDNER REMAX OF NAPERVILLE,
Very helpful for new agents, thank you!
haven't disappointed me, just can't think under what circumstances I would recommend Mainstreet for something
Class and seminar subjects are very relevant- Lynn Madison is so knowledgable//Chris Bird takes dry subjects and makes them interesting.
some CE instructors are not the best. Course times and places and webinars are offered for those who work at Real Estate full time.
there needs to be more evening classes for CE, especially for those of us who are working other jobs until the real estate starts to bring in enough income.
Professional and Helpful
Love all of the training programs that are available.
Informative. Current on everything real estate related.
When over 50%of your members that answer a survey say they are disappointed about the sentrilock one day code issue and the board STILL refuses to change it, you have a serious problem!
Prompt and courteous
easy to get answers and help out
Customer service
You offer a great classes with wonderful speakers and you located close to my area of business
Very satisfied with; your help.
Great classes lots of tools to make the job easier
Questions correctly and probably very courteous as well
Prompt and helpful staff and available services.
It's organized and extremely informative.
Communication is sometimes lacking. While information is visible on the website, new products offered or special pricing/incentives should be communicated directly.
The efficiency and thoroughness of helping us members.
I like the availability of resources, training, and the promotion of utilizing technology to grow our businesses.
Responsiveness.
Jen Marquardt was very helpful. She is very quick to respond to any questions.
Its complete and there when you need it.