based on 21445 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Citation for cancelling a listing to adding it new becomes an ethics violation
This is not true with other Associations and many of your members do this all of the time including active board members who are volunteers.
Offer more evening classes
Keep up with broker direct financial improvements like the present dues collection timeline and finally accepting the annual $500+ fee earlier in the year. However, I feel the substantial annual fee amount is mostly unnecessary. If reducing this amount, at least allowing brokers to pay anytime during the year will be a step forward. Especially, since December is a financially tough season for many brokers.
Education variety. Many complimentary/inexpensive seminars to boost/build business.
Polite and prompt
Easy to work with and friendly staff. Great tools!
Pleasant to deal with. Always accessible and takes care of issues or problems I may have.
customer service
People are helpful, resources are good.
Up to the minutes services and programs.
They are always available. The staff is very friendly and the prices of the dues and membership is very reasonable. Better than car.
Monitor the quality of programs from outside vendors. Mortgage companies presenting incorrect information
I get quick responses to my questions.
Very friendly, helpful & available when needed. Thanks again..great October fest too!
Its difficult to reach representatives during business hours. Perhaps its time to increase staff.
My questions are answered quickly and professionally!!
Thank you!!
I do not like the control you have on not letting us use the one day code on the sentrilock boxes we own.
Commitment, loyalty, communications.
I don't call often and when I do , I always get an answer and I always receive friendly professional attitude from every person I speak with the phone. When I go in person, I receive very courteous treatment and help. Great group of associates at my Board! Thanks!
Excellent, user-friendly Web site.
Website simplicity and people willing to happily assist when needed via phone
It would be nice if we could link all our listings to our websites thru MLS.
I like that the association provides information on upcoming training classes and webinars
The helpful staff and volunteers
The SSTF group is full of wonderful caring people who want to help seniors.
Fast service with answers and help!
I really think the fees are excessive.
Whenever I call, for whatever reason, I am assisted fully in a polite manner. The staff is always very helpful.
I am enjoying the new member information and the forms section has been helpful.
I am satisfied with timely updates and needed help being available.also brings a lot of value by bringing new rosources to help Broker be more efficient to serve their clients.