Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21300 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 28, 2015 — Rated 9 out of 10 by L.P. Mainstreet Organization of Realtors®
What do you like about our association services?

Classes
Report a concern   November 28, 2015 — Rated 10 out of 10 by A.L. Mainstreet Organization of Realtors®
What do you like about our association services?

I really like their professionalism and knowledge and patience. Thank you.
Report a concern   November 28, 2015 — Rated 8 out of 10 by S.H.D. Mainstreet Organization of Realtors®
What could we do to improve?

Easier access to completed training information. Perhaps a YTD listing that automatically appears in a box at sign-on.
Report a concern   November 28, 2015 — Rated 8 out of 10 by T.M. Mainstreet Organization of Realtors®
What could we do to improve?

Clearer language on what fees are voluntary and mandatory
Report a concern   November 28, 2015 — Rated 10 out of 10 by B.G. Mainstreet Organization of Realtors®
What do you like about our association services?

You offer many different training programs on so many topics to help agents grow their business. Your help desk staff is always very helpful when you call in with questions.
Report a concern   November 28, 2015 — Rated 10 out of 10 by Sherry Pope Mainstreet Organization of Realtors®
What do you like about our association services?

All the personnel are well trained, patient, helpful, and readily available when needed.
Report a concern   November 28, 2015 — Rated 10 out of 10 by M.B. Mainstreet Organization of Realtors®
What do you like about our association services?

The attention to detail that every employee gives to their job
Report a concern   November 28, 2015 — Rated 9 out of 10 by A.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Someone always gets back to me and solves my problem.
Report a concern   November 28, 2015 — Rated 8 out of 10 by J.B. Mainstreet Organization of Realtors®
What could we do to improve?

I really don't use the services very often but mostly it has to do with the Sentrilock services and issues. Many times I find it difficult to reach anyone in this department. The phones go to voice mail and sometimes I do not get a call back for days.
Report a concern   November 28, 2015 — Rated 9 out of 10 by S.H. Mainstreet Organization of Realtors®
What do you like about our association services?

prompt attention
Report a concern   November 28, 2015 — Rated 8 out of 10 by R.S. Mainstreet Organization of Realtors®
What could we do to improve?

a little quicker realist website
Report a concern   November 28, 2015 — Rated 10 out of 10 by Kristen Deuter Mainstreet Organization of Realtors®
What do you like about our association services?

Very easy to use :)
Report a concern   November 27, 2015 — Rated 8 out of 10 by R.T. Mainstreet Organization of Realtors®
What could we do to improve?

Seems like high fees, otherwise i always had great service
Report a concern   November 27, 2015 — Rated 3 out of 10 by S.A. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

REMOVE YHR UNNECESSATY FERSES FROM YEARLY AND SIMIANNUALLY FEES.
THANK YOU.
Report a concern   November 27, 2015 — Rated 5 out of 10 by D.C. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Just not above average.........too much information is inaccurate on listings, I sometimes bring to attention, but see it so often, it seems some realtors think it's ok.
Report a concern   November 27, 2015 — Rated 3 out of 10 by T.C. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

There is no notice on web site that you were closed from Thursday until Monday for Thanksgiving, and this just being just before annual fees are due. Also my cost for dues etc...was showed to be $535 but when I went to pay my fees the amount went to $575 including an "optional" contribution to RPAC. If it is optional I should not have to pay for it. And since I am a Real Estate Appraiser it is unfair that I should donate to Political Action Committee which I may or may not agree with.
Report a concern   November 27, 2015 — Rated 10 out of 10 by T.K. Mainstreet Organization of Realtors®
What do you like about our association services?

fair service
Report a concern   November 27, 2015 — Rated 5 out of 10 by A.A. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I paid a $725 in Dues in September and you send me another bill to pay $575 in December. I would like a monthly payment plan or at least some options. I can't just come up with these huge lump sums out of the blue.
Report a concern   November 27, 2015 — Rated 10 out of 10 by R.M. Mainstreet Organization of Realtors®
What do you like about our association services?

Friendly, helpful people.
Report a concern   November 27, 2015 — Rated 10 out of 10 by E.M. Mainstreet Organization of Realtors®
What do you like about our association services?

Easy and convenient. Good communication.
Report a concern   November 27, 2015 — Rated 10 out of 10 by M.T. Mainstreet Organization of Realtors®
What do you like about our association services?

You guys are very helpful every time I call with a question...especially legal dept!!
Report a concern   November 27, 2015 — Rated 5 out of 10 by D.A. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

As an appraiser I rely on the Property Detail Resport. There have been numerous times (days) in 2015 when the data source was unavailable due to a technical mishap. I don't feel the cost of service equals services rendered
Report a concern   November 27, 2015 — Rated 9 out of 10 by T.E. Mainstreet Organization of Realtors®
What do you like about our association services?

Online accessability
Report a concern   November 26, 2015 — Rated 10 out of 10 by Patricia Lee Mainstreet Organization of Realtors®
What do you like about our association services?

EVERTHING. EVERYONE IS SO HELPFUL AND ALWAYS SO KIND.
Report a concern   November 26, 2015 — Rated 10 out of 10 by J.T. Mainstreet Organization of Realtors®
What do you like about our association services?

I like the training that is available!
Report a concern   November 26, 2015 — Rated 5 out of 10 by L.M. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

not disappointed, just think we're big enough
Report a concern   November 26, 2015 — Rated 10 out of 10 by Abraham Swais Mainstreet Organization of Realtors®
What do you like about our association services?

Professionalism
Report a concern   November 26, 2015 — Rated 10 out of 10 by J.M. Mainstreet Organization of Realtors®
What do you like about our association services?

Keeping us up-to-date on what's new & helpful to us.
Report a concern   November 26, 2015 — Rated 10 out of 10 by S.C. Mainstreet Organization of Realtors®
What do you like about our association services?

friendly professional service
Report a concern   November 26, 2015 — Rated 10 out of 10 by Mary Beth Lynch Mainstreet Organization of Realtors®
What do you like about our association services?

Friendly and fast. Thanks for always being there when I need you.

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