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based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The information and training you give to your members
They are already responsive.
Not allowing one day codes for Sentrilock is my only complaint.
I think it is unfair to make my association with Sentrilock Mandatory and a part of my MLS fee. I believe I should have a choice whether or not to participate with Sentrilock.
Keep up the great work. The biggest improvement i can suggest would be an Odata API connection that allows us to push our clients to MRED MLS without having to manually enter them! Beyond that if in my CRM (salesforce.com) I could see a history of what was sent to each client that would be amazing! If I could have anything beyond that I would request a full integration tool for our private websites. This would allow clients to have a fully up to minute view of what is available via our own personal websites.
very friendly and professional staff. i appreciate the service and fast response to questions and concerns.
Good support, easy to contact associates when I need help. Great education programs.
Very helpfull an extremely professional
Why would I recommend a monopoly? If your only source for apples is Joe's Apple Stand down the street, and everybody knows it, why would I "recommend" Joe's Apple Stand? I'm an appraiser who is stuck paying for REALTOR services that have nothing to do with my profession or discipline. Most of what MOR has available, I have no use for. While I appreciate the information that IS available and useful to my profession, and could not do my job without it, what else COULD I recommend? Since appraisers make use of a small percentage of MOR's services, why not charge them a similarly small percentage of your fee for full-fledged REALTORs?
able to access databases
There are a lot of resources and I feel that the association is working for my benefit.
Easy to work with!
Promptly and professionally answer questions and provide support.
The prompt access to a person who can help and the quality of their assistance.
You keep us informed and up to date.
Excellent customer service
Easy to use & useful! Designed with the agent in mind.
Why would I recommend?
Availability of listing information and continuous training programs.
Friendly and reliable. always !
friendly, helpful
You have knowledgeable people throughout the organization. It makes our business somewhat easier.
Amazing training, lot of latest information.
everything with the exception that the buyer have to log in every time they receive a listing. But i guess this has no bearing on More.
Very comprehensive
Employees are very knowledgeable, very friendly, and always willing to help!
Re-activate the one day codes for Sentrilock
Fast, friendly telephone help
all good no bad what you do
You dont do enough to ensure the professionalism of the Realtors. No feedback given, many agents dont even call to cancel an appt. Very unprofessional. Our goal is to get out of Illinois and the trash Realtors and stay in Indiana where the Realtors respect other Realtors.