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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It's ease of getting questions answered, education updates, representation for our industry
Our association is at the forefront of innovation!!
We are kept abreast of all the latest news, events and classes.
No problems with Mainstreet
The wide range of educational choices available through MOREe.
I like the way you handle things for instance education, talking to a live person,calling back
, which is all important
Association. Flexibility
Nothing. It's fine.
Friendly service with results!
very helpful, courteous, work to get the job done, and gave information regarding future charges..appreciated their professionalism.
Everyone is congenial and helpful. They do everything they can to answer questions and accommodate the members. Over the years they have asked us what we need or want and they have responded quickly. I also like that the staff appears to have little turnover. They stay around long enough to really know their jobs. The new people I have talked to seem to be getting excellent training too. I hope that ,means the association is treating the staff well too!
The people that work here are very knowledgeable and proficient. Thank you for always being on top of things.
Very professional and helpful.
The few times I have reached out for help or to express my concerns I was basically ignored.
I have minimal contact and cannot think of anything to improve. All my contacts were positive.
The association is very responsive to it's members and non members who wish to join
Friendliness
Classes
It would be nice to have better communication... for instance... I did not know that it would take one whole day to receive the course materials online for the ethics class. I need to have the ethics class completed by the time I start my jump start courses. If I would have known that it was going to take a whole day to receive the information then I would have started the process much sooner.
Very prompt in answering questions in a professional manner.
Make the website more user friendly
Plenty of tools, assistance and great people to work with
You have always been able to answer my questions.
lower fees or pay in installments
Courtesy and willingness to help
Difficult to find the Forms
Well, for one thing, you could answer me back from my last email request to you regarding agents putting up signs BEFORE having homes listed, taking in interested parties during that time and not having it available to other agents who have clients that are interested in the home but can't get in.
There were two instances, one was for a home across the street from me that had the sign up but it was not listed. Had a banner on it saying, "coming soon". By the time it was listed, it was already under contract and was a short sale. Is this legit and legal?
The other instance was for a home my client was interested in but it was again not on the market but had a sign in front of the home. I was able to show the home but is it proper to put up a sign BEFORE it is listed? That's what I always thought.
Would appreciate an answer to this so I can go about my business legally and ethically.
Thanks.
Very professional and organized
When you are making changes that effect the members I would like be able to vote or voice my opinion.
The organization seems fine happy. Fine levels are way too high.