- Phone: 630.324.8400
- Visit Website
19985 ratings.
based onWhat our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Add true GLA and lot size from assessors files.
Efficient.
Timely Response.
Responsive, courteous, knowledgeable.
Talking to a real person, not a recorded message.
Worked with Tracy on some billing needs and really appreciated her patience and wonderful support!
clearly marked on home page "form & contracts" link.
Everything!
Costs are high
Whenever I call or need anything everyone is very nice and is willing to help
As business had dwindled I think the fees should be adjusted downward. Then dues always a ke my Christmas money.would like to be on a monthly payment schedule or be allowed to put the payment on multiple cards
Frequent emails with updates, information and educational opportunities. Your staff at the Arlington Heights, IL office is excellent, friendly and knowledgeable.
Good services.
The code of ethics
Have evening and weekend hours
I wanted to report several Sentri-Lock violations however the disciplinary fee for the violators was ridiculous and would have caused my reputation to suffer and I am the injured party. It would seem to me, I should be able to come to Mainstreet for support but that was not the case.
Great job courteous, very helpful
Thank you
Seem to be on top of things and very timely. You are consistently first to market w/ events and planning
Please let annual dues be paid using auto-pay.
All the training class provided.
Someone is always there to help answer my questions regarding rules, technology problems, etc.
Always there when I need help.
Responsive to our questions and concerns.
Proactive with new tools and products
Available for Lunch & Learn programs for our office
Courteous! Knowledgeable! Expeditious!
Have always been helpful when I have called and offer excellent classes.
Phone answering friendliness.
Simplify communications.
Simple sentences, just the facts and info.
THE PROFESSIONAL AND COURTEOUS SERVICE.YOU PEOPLE ARE A WEALTH OF KNOWLEDGE.I WANTED TO GO GTO ANOTHER OFFICE,BUT THAT OFFICE IS IN CAR,I REFUSE TO GO THERE.I WISH THERE WAS A WAY FOR ME TO CHANGE AND STAY IN MORE.THE ONLY THING I DO NOT LIKE,BESIDES THE OUTRAGEOUS FEES IS THERE ARE NEVER ANY EVENING OR WEEKEND TRAINING CLASSES.MAYBE YOU COULD BE OPEN LATE ONE NIGHT AND CLOSE EARLIER ON ANOTHER DAY.
I'm just not in a position to recommend it to anyone. But I'm very happy about my interaction with the person I talked to today.
Always very helpful and professional.
keep up the good work