based on 21442 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The Fees and honestly the classes suck
You disabled my mls access, conveniently right when your office closed. So that I could not receive any assistance. While investigating, and talking to my broker I decided to log into my more account. There I found past dues, yet oddly the only invoice I have ever recieved from you was that of my yearly dues which are due in December (and was already I'm my calendar for November payment). With all the emails you send me, would have been nice to have gotten a bill for these dues, which would have then been paid immediately. As a new agent the only way I know (or any reasonable person) I owe a balance is by reserving a bill. Plain and simple. SEND ME A BILL! Moving forward I will be checking this regularly so this inconvenience to my business does not suffer. But your billing department needs a lesson on invoicing.
N/A
Called me right back within 5 minutes, even though the answering machine said 24 hours. Waited online until I paid to reactivate me. Now that is service....and polite along the way.
I commend you as that is not the norm now days....unfortunately in our World.:(
I have been calling all week to pay my MLS fee and no one ever answers. I left a message yesterday that was not returned, and today my MLS access is suspended. I was also under the impression that it was in an automatic payment program.
Personal service.
fees are exhorbitant. Several itemized costs are nowhere near beneficial to us. These additional items should all be optional.
Notices of upcoming MLS changes prior inactment.
It's educational classes
Pricey
You're doing well! Keep up the good work!
Always professional.
Any time I have called anyone who I have talked too offers great assistance and no question is too stupid.
I am only a member because I have to be.
The Association Services cover all my real estate needs..
I am able to manage my continuing education, training, and professional standards requirements with the support of my association, along with keeping me abreast of local and national industry updates, RPAC, and changes that impact me as a Realtor.
The Association and the services they provided are a must for any Realtor.
Thank you for the services and support you provide each and everyday.
Not sure what you do for me except charge me fees?
Advertised aggressively. Concise info. Something for everyone
Very professional, available to answer questions and provide excellent training opportunities.
Great association, above and beyond services!!
Moved from Arlington Heights.
They have so many resources and each day Im always discovering new ones. Its great to have everything I need in one convinient place
easy to use and good tutorials
The MLS is a very customizable search engine which allows me to target search for my buyers and seller and the resources available are for learning and troubleshooting is very helpful.
I'm not disappointed, it's more the cost, between all the realtors' associations and MORE and MLS, not to mention RVoice, everything has gone up, and I am wondering where the money goes. Also being in the north there are not many offerings for us. I don't have anything to compare it to and I don't know why I would recommend to realtors. We don't have that many options, though I guess the new MLS anywhere option changes things, but I don't know a lot about it. I will say that MLS customer service is always very friendly and there have been times where MORE employees don't seem to be as helpful and friendly. Mostly in the financial department, I can imagine why, and sometimes at the Libertyville office. Mostly very satisfied with everyone though.
Availability, Helpful, Quick response and knowledge.
All that you do and offer.
The variety of educational and informational classes offered to us.
Fees are too high for not a lot of service.
Quick responses, informative and available to respond to phone calls.

The services are fantastic!!!