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based on 19784 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Classes and free training and Lots Of resources
Service is fabulous, but the association dues are very high
Professional friendly service. You care!!!
better pre recorded class schedule. The webinars are recorded yet you need to schedule them at a specific time. I, like most busy agents, have odd times available. I would do pre recorded webinars in lieu of tv at night but most classes need to be scheduled during our work day. I think it's very inconvenient. It's the same class over and over. It's free. Just record it and let us do it when it's convenient.
The commercial boot camp is only twice a year. I've had something on one of the 4 days each time this year so I wasn't able to participate. They were sold out anyway. If you have 2 and they both sell out, why not add another? It's obviously of interest to agents. It's also a money maker. Doesn't make sense.
Being licensed in both Illinois and Indiana, Mainstreet is far superior to Mibor
Never friendly
Great technolog and training.
Staff is always helpful!
Fast and easy to work with.
Office staff is always very patient and helpful
Reduce the fees.
Everything. I love all the valuable information and training that helps me do my job to the best of my ability with respect to competence & ethics. But most of all, I like the people at MORe. They are some of the nicest people I have met in this business.
Very efficient, responsive and helpful. I very much appreciate the constant communications and updates. All very useful
Need help on phone service.
Every time I need help someone helps me and it is so nice abou it, not matter how
simple of a question it is. I also think people are very knowledgeable.
Great education services.
Too expensive and annoying
Their overall knowledge and professionalism.
The access to information
I like you keep me updated on what happening in Real Estate and I like the new letters, classes and the times
Every single split level home in your system is wrong. You mislabel basements. You add basement bedrooms in your above grade count. You add basemen to the overall square footage, making it impossible to know the true size of the property. Your pictures show basements with windows, yet you put “none” for basement. I just used the MLS for a property in Woodridge IL. EVERY SINGLE comparable is labeled wrong. Whose approving these listings??? You are clueless.
I’ve complained about this for years. You’re service stinks!!! Our entire office hates using you. We are looking to leave as soon as possible.
First and foremost, I like your willingness to respond to inquiries promptly, I like the availability of classes offered. Basically, this is the only Real Estate Organization that I have ever belonged to so I have no comparison.
Great service
Prompt response to questions and access to phenomenal professional education.
You’re doing good
Mainstreet is not the largest but are certainly the B E S T of State Realtor Associations.
From Realtor to Leadership Mainstreet leads the way for Real Estate.
The office staff has always been helpful and quick to respond to my questions. I appreciate that, thank you!
Compared to other associations I have been in, they are better informed, better organized, & when I call, I can actually get an accurate answer or resolution to my question.
The fact that Mainstreet has organized the real estate business in our area. Having access to education, and keeping us connected.
I appreciate among, many other reasons, being kept abreast of impending legislation that affects the real estate industry and profession.