What our members think of us!

The ability to have a connection to the MLS and resources available to guide you through the challenges of using the tool

fees are to high ,charging for credit card , and charging late fees

It cost too much money for what we get in this day and time when most sellers and buyers have other ways to sale and buy. AI has made it easier, yet we’re paying more.

You always get the opportunity to talk to a life professional agent to answer all your questions. It’s so refreshing to talk to a live person versus AI highly recommend Main Street. Barbara youngs

I am extremely disappointed with the level of service this organization is providing, particularly considering the fees its members are required to pay.

Yesterday, Friday, I attempted multiple times to reach someone by telephone. In total, I spent nearly an hour on hold and was disconnected once simply because I did not press a button within the system’s required timeframe. For an organization funded by substantial and continually increasing member fees, that level of accessibility is unacceptable.

What makes this especially frustrating is that our fees continue to increase while the actual level of service appears to be moving in the opposite direction.

At some point, leadership needs to seriously examine where members’ money is going. If the organization can afford substantial executive compensation, significant administrative overhead, and the costs associated with maintaining large facilities and other assets, then it should certainly be able to adequately staff a telephone system so that the REALTORS® who fund the organization can actually speak with someone when they need assistance.

Perhaps it is time to reevaluate executive compensation, sell or reduce unnecessary assets, downsize expensive facilities, rent appropriately sized office space, and redirect those resources toward the people and systems that actually serve the membership.

Membership in an organization such as this is not simply a discretionary consumer purchase for many real estate professionals. It is closely connected to the infrastructure and services we rely upon to conduct our businesses. That makes the continued increase in fees particularly difficult to accept when member support is simultaneously deteriorating.

An organization should not be asking its members to continually pay more while delivering less.

I will be changing organizations because I no longer believe the value and service being provided justify what members are being charged.

If leadership truly believes in “Success with MORE,” then perhaps it is time to put some credence behind that statement: more accessibility, more accountability, more member support, and more value for the money REALTORS® are required to spend.

The members should not be expected to finance MORE while continually receiving LESS.

Help Desk!

The times that I have reach out for help, the respond has been very quick and helpful

overpriced over regulated and constance poor billings make it difficult to remove rpac fees from invoice. there are better options

Easy to reach and explain things very well!

Terrible

Reliable

I never received a bill or a notice until I got an automated voicemail saying I'm late, there is an extra late fee and I was deactivated.

Good communication

You guys are too expensive from all aspects. And when it come to education you dont feel any shame even charging a $10 fee for something that should be provided free. As a matter of fact after charging heavy amounts as a membership dues there is nothing free whatever you provide but still you guys don't be shy to put charging even $10. The sentry locks are too expensive as well. It seems like Mainstreet assume treat every realtor as multi millions dollars producer when the fact is that most of the realtors are broke.

excellent service, communication, educational options and staff

Fees are way too expensive and only tailor to agents that are full time we all pay the same yet not given flexibility nor options to take classes in the evening hours when needed. Be fair to all

So, you would, "appreciate hearing from me"?
Actually, I'm thinking you would most decidedly prefer NOT hearing from me. I'm just sayin'.

Fee’s are absolutely ridiculous

I appreciate Mainstreet REALTORS® for the valuable resources, education, industry updates, and professional support it provides to its members. I especially value having an association that keeps REALTORS® informed about changes affecting our profession and provides tools and training that help us better serve our clients and grow our businesses. I also appreciate Mainstreet’s advocacy on behalf of REALTORS® and the real estate industry.

Selling my information to every vulture possible. Ridiculous fees. Deceptive practices when taking PAC donations with dues/fees.

Lower fees needed

MLS services training .excellent customer support.

In the MLS - it is very hard to find what you need without calling the helpdesk or clicking on everything until you find it.

I am an agent , I have no saying on who to choose. I just don't want to pay fees.

Excellent with assisting me with all my issues and questions quickly.

They are informative, helpful and responsive!

i don't have anything specific

Fee's are steadily increasing.

The fees charged by the association are excessive and the payment schedule is challenging at best. The December payment during the holidays is absolutely unholy, unscrupulous and unethical. The value in exchange is just not equitable. I have zero desire to have a membership to this organization with a documented history of discrimination against women and minorities. This organization consistently advocates for public policy detrimental to my community. The absolute ONLY reason I maintain my membership is for access to the MLS. Due to the illegal tie-in agreement that violates the Sherman Anti-trust Act, I have been FORCED to maintain this membership to enable my MLS access which is a trade tool for licensed brokers in this market area.

Expensive for nothing