based on 21781 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Joy was very helpful on the phone with Education questions. She also sent me the link to NAR for a free Ethics class which was very kind.
On the website, printing off anything in the education section as well as in the checkout only produced blank pages. It could be my computer, but I have not had the same trouble with other sites.
Additionally, the links on the Membership dues reminder email do not work either.
Thanks for the effort.
Good communication, good educational opportunities, commitment to the industry.
Very professional and always answer the questionsI have.
Everyone is very friendly and helpful.
Best Organization for Realtors Education and Growth
The fees are greater and the service does not match.
Online videos when I need information.
Late fees!!!
If robbing agents is your business plan….bravo
Since I work in thee western suburbs, I would like to out of the sentry lock option of my subscription
Whenever I have an issue, your help dept. is able to answer it.
Comprehensive information, extensive services, reporting. Updates. Innovation and support
Many great tools and resources available plus all the learning and educational opportunities provided.
Forms and events that only a large association can provide.
Price hikes. We get nothing. No payment plan options. No commercial real estate classes. Lack of diversity in the staff and board.
I’m just not sure of the value beyond access to MLS and the other applications. Or it’s not communicated enough or with clarity to justify the fees. I feel like the communications typically follow a billing communication.
You charged me a late fee and disconnected my service
One or the other
And forced me to donate
Why would I recommend someone who is greedy to thier own members?
I use the forms. Like the updates.
Communication and responsiveness
You guys are the Bomb.com always helpful and always making sure that we are fully educated for our buyers and sellers.
Stop stealing our money!
In my opinion, you lead the way in communication, up-to-date forms, classes, and more!
Complete package
Recently, Sentrilock stopped supporting the lockboxes that we were all using. Many of us have had to purchase new secure lockboxes or start using the old-fashioned combination ones. In the past, Mainstreet has facilitated the transfer to new lockboxes by trading in the old ones. It wasn't one-for-one, but trading in 2 old ones for a new one was better then paying full price for new ones. I'm disappointed that Mainstreet didn't help out their agents.
Best association in the state. Like, not even a comparisson.
I like being able to connect with a "Real" person...not a recorded message.
Everthing
Very courteous
Prompt to answer any question. Amigable.
I think the association offers a large variety of tools, resources and education.