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based on 21269 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Every person I’ve had contact with has always been friendly and quick to help solve my issues .
I think the people at MainStreet do a nice job. They of course are also a victim of the NAR's transgressions in the past few years.
Helpful staff.
I have no problems with you. People are always friendly. We need your services. I sure wish however that it was not so expensive.
Excellent education opportunities and instructors
VERY RESPONSIVE TO MEMBERS NEEDS.
Send out info on Forewarn, Sentrilock login, etc on at least an annual basis. Not just something saying it's available, but something saying how to get your login info and showing the benefits of them. Also, I often don't seem to get my links for classes until last minute and have to call to get it. That may be an issue on my emails end, not sure.
I feel the fees for our board are extremely over priced. I’m licensed in other states and our fees are much lower. I am very dissatisfied with MORe.
Easy to use services. Helpful classes and staff.
Training, events, support, committees, forms and the commitment of protecting agents, buyers and sellers via their guidance!
It’s a waste of money. The amount we pay in accordance to what we actually use is not aligned. I find no value whatsoever. Half the time I’m on other websites. You’re running a monopoly.
A variety of classes to help grow my business and connect with other realtors.
to add in the investment or donation and to have to go in a remove it is like tricking people to pay. It's very deceiving. I don't like all these "other" fees. I don't know what that's about. It was very unclear on how about the past fees. Now i have to pay a 30 dollar late fee and more processing fees on top of that. Don't you make enough money? Seriously, such a scam. Also, i do not see that i paid on Dec. 6th. An entire month later and it's not posted. Why is that?? The charge is on my Discover statement??? Why wait an entire month to post it on my account?? I have not made any money in 2 years with Real Estate but I'm being nickeled and dimed to death. Hope you are all happy because I'm not. Also, I called customer service 3 hours ago and I'm waiting for a call back and nobody has gotten back to me yet. So customer service is horrible. But you got my money and that's all that matters...
I love RPR and our agents like using Forewarn.
I have belonged to Mainstreet REALTORS since 2004!! I will be retiring someday soon, but I loved all the training they provided. Every Trainer I met was so easy to learn from and I hope Mainstreet Realtors flourishes on in the future!
As a new agent to spend as much money as I’ve had to within 6 months is ludicrous. Just paid 760$ for 2026. Got license 5/25. Paid almost 1300$ than 290$ gotta pay 400$ for post licensing class by apr 2026. 150$ for actual license. It seems to be a money grab. I’m learning from managing broker and other agents and the internet. Not Mainstreet, plus haven’t closed on anything and can’t afford classes. So I’m not gonna give up but not impressed. Hopefully my journey will improve. I know it will because I’m paying for it. lol!
Staff is helpful and the organization has a lot to offer.
Because yall wait to the end of the year to take fees … that’s literally so inconvenience. When I had the money all year . and now yall are cutting into my Christmas gift money. And I still don’t see the benefit of this like what are we even paying for. So I would appreciate being able to pay my fire at any point during the year when I may feel like it.
You all are the best!!!!
Deeply disappointed with staff and the attitude! And Deeply disappointed charging so much life fees for annual dues! Not to mention, I had signed for automatic payment but still didnt charge my card claiming that was large amount! Which defeats the purpose of automatic payments!!! I am really unhappy
Very helpful and knowledgeable help from the chat button, they staff is amazing! 10/10
Too many fees
Control Fees
The new installment payment options needs to be better explained. The majority of the us find it confusing or were under a different assumption altogether.
The friendliness and professionalism of colleagues and staff.
Excellent service
Great education, great training, love mainstreet. The staff goes out of there way to help my business grow.
Good overall member services
Efficient
I find the CE courses to be convenient and reasonably priced