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based on 21244 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent service
Great education, great training, love mainstreet. The staff goes out of there way to help my business grow.
Good overall member services
Efficient
Clarification as to the necessary fees/dues that are owed. It seems as if a voluntary charge is rolled into the actual amount that is due. Also, it would be great if the dues were owed in April and August when Realtors are generating more income. The fees hit so close together and near the holidays.
I started a chat before the end of the day and someone typed we will be right with you and then it disconnected before 5PM. Very frustrating.
Many options for learning available
Forcing a years payment upfront then fees through the year still.
Very. responsive, very knowledgable, very helpful in any help we need. As agent we get all information needed as real-estate agent.
Thank you,
The education opportunities
I just don't know who does what with all the fees we pay. I know they have gone up a lot since I started and I'm not sure what the options are. I'm not disappointed, I just feel like everyone we pay thinks sending us a bunch of emails is a value for what we pay. I do not agree. I also don't like the R Voice and similar fees that are mandatory, I'm not sure how that got in there.
Association is very supportive. Accessible for any questions or concerns. Great Topics for Training. Great Events. Well run Association.
If I ever have a problem, someone has always been able to assist me.
Great support, great class selection / training.
Staff is always friendly and helpful.
I like it. They always answer my questions. Very Professional
Annual dues are outragious - why so much money not to the local professional organization
but large sums to others who do nothing for us but cause problems It is a very sorry situation.
I know the lawyers are happy since the law suits will continue and we the individuals will continue to pay those bills
It reflects on us as a profession - Are we professionals who tolerate those in control to make fools of us and do not represent the profession - are we going to continue to pay those bills while we loose any sembleance of professionalism
Smooth operation. Prompt and professional service.
Mainstreet offers stellar service, a plethora of member included benefits & training.
Competency
I wish there would be better involvement when it comes to dealing with municipalities and HOAs/management companies. A lot of times the municipalities will require repairs on "as is" deals by sellers or their presale inspections are so picky that goes beyond safety. It would be nice to know upfront how much fees would buyer cover if any when buying foreclosure from the management companies and not 3 days prior closing as well as to be better communicatively. I wish we would fight municipalities on lower escrows when involved thus a working class does not normally comes up with $20K in cash to post in a working class area where buyers buy with minimum amount down. Also I wish we would fight municipalities on rental ordinances where landlords have to pay - inspect their units/homes...I do not believe that is really fair. I wish we would fight increasing real estate taxes somehow.
Lot's of opportunity for learning
I like Mainstreet but I think the fees are high. 3x a year seems excessive.
Exceptional service from the staff, always a phone call away.
great service
I'm not familiar with any other organizations making it impossible to judge.
Everything; Education, social gatherings, governmental affairs, pro-standards.
makes things easy to do business on-line
Send Dues Invoices again.
Not charge a credit card fee.

The friendliness and professionalism of colleagues and staff.