- Phone: (860) 572-7433
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Customer Testimonials
Friendly and helpful staff.
Customer service is the best - someone around at all times to help out. I had trouble putting a tire on a Zipp rim - the kid said let me take crack at it. Boom, done in 2 and even put the air in the tire for me. The owner comes from a good family and is a good kid
Personal service They ask questions to determine exactly what you need
Mystic Cycle Center is incredibly well staffed and stocked. Chris and his crew are professional from beginning to end, and their passion for cycling is palpable.
The team was very informative, friendly and professional. You had the product I needed, holding it aside until I could visit the shop. Additional services were offered. Seeing they had job postings with full medical and dental offered impressed that they honor their staff. Great on all fronts!
Staff was friendly, and knowledgeable.
Like the quick fix without having to leave the bike for a 10 minute adjustment
Knowledgeable
Friendly and knowledgable Staff
The staff is very friendly, helpful and knowledgeable.
The products are great. I can give you two good examples. I have a used specialized mountain bike that is two years old and also gravel trek bike. I had new pedals put on them. They are awesome. Me I ride flat footed and feet would slip off the pedals alot with the old pedals that came with the bikes. But with these that doesn't happen that much any more. For the service. Everybody at the Mystic cycle centre is awesome and very friendly. You would be greated when you walk in the door and good bye to when you go out the door. And also the guys would talk to you and ask you how you are doing. And show you around explain to about the bikes and the products. Also everybody is a real expert about bikes and the products. For my rating. Mystic cycle centre get 10 stars from me. For excellent service.
LOve TREK
Very friendly staff and always willing to go the extra mile for your customers. Thank you.
Your service was awesome!!! I am definitely coming back and telling people about you!
I had exactly what I needed
The staff was very attentive and helpful.
Friendly service.
Able to get bike fixed within the hour visit...thank you!
Prompt and timely expert service.
Great service . Efficient. Friendly.
Nice staff, knowledgeable and not unreasonable prices
Chris was very helpful with the purchase of my Trek EMTB.
Pump worked well and resolved my issues. The service was excellent and informative.
The people!!
Everyone is super friendly and helpful!
Services are great!! Equipment and help with are also good. Need more bike stock but
we are in tough times for carrying inventory.
Very friendly, knowledgeable staff. I drove four hours each way to get the bike I wanted and would do it all over again.
Highly recommend anybody (that lives closer) looking for a bike or bicycle repair to stop at Mystic, you won’t be disappointed.
I am very pleased with my purchase. I bought a Specialized hybrid. (used). Caesar was very helpful and accommodating I will definitely recommend Mystic Cycle to my friends and family
Thank you
Great service by Caesar! He repaired my flat right away and was so friendly.

Friendly and knowledgeable staff.