Customer Testimonials

Care. You care about your clients. I do think there could be a little better 'hand off' process in terms of people taking down information on who is calling and what the message is and which bike the message is attached to. But you make up for it with clearly caring about your clients

Friendly, helpful service. AND had the parts I needed in stock! :-)

you guys know what you're talking about and you're enthusiastic about sharing it.

Very friendly and efficient.

The courteous knowledgeable and helpful staff are great.

Great service!

People at Mystic Cycle are the key. Friendly, knowledgeable and engaged in the needs of their customer.

Incredibly courteous and helpful

Staff is always very kind and full of knowledge. They take time to make sure your questions are answered and always seem to care and do their best.

Tire change went well

Incredibly helpful staff

Thanks for doing a home call. Jackson did a great job on tuning up the two bikes. Did a ride that evening and they rode great.

Honest staff.

MCC stands by its products and will take care of the customer who has purchased a product that is not working as promoted.

Great service. I like how Cesar always introduces himself. Also work on tuning my bike was very well done.

Very, very competent staff.

Each staff member is extremely knowledgeable of products and able guide shoppers to what best fits their riding style. Top Notch Store and Staff!!!

Friendly helpful staff

Haven't had a chance to fix the bike, but the doors were open early for us and very knowledgeable, courteous service!
Thank you!

Expert, quick, reasonable pricing.

Staff is very knowledgeable, friendly and helpful. They were happy to do safety checks while I waited. Great advice on lights. We bought a bike last year and they were super friendly and helpful then too! I won’t go anywhere else!

Friendly, knowledgeable, good service.

friendly knowledgeable staff

I came in looking for new bike pedals. Your very knowledgeable staff answered my questions and recommended the best product for me. Thanks.

Professional Knowledgeable Quality of products.

Friendly and knowledgeable staff.

Friendly and helpful staff.

Customer service is the best - someone around at all times to help out. I had trouble putting a tire on a Zipp rim - the kid said let me take crack at it. Boom, done in 2 and even put the air in the tire for me. The owner comes from a good family and is a good kid

Personal service They ask questions to determine exactly what you need

Mystic Cycle Center is incredibly well staffed and stocked. Chris and his crew are professional from beginning to end, and their passion for cycling is palpable.