- Phone: (860) 572-7433
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Customer Testimonials
Always excellent service. Great customer relations - L.H.
Friendly staff. Able to help me solve my problem.
Excellent work. Maybe hire more folks so faster bike maintenance time in the spring?
Outstanding customer service and quality of work!!
Went in with a flat tire. Was in and out in 10 minutes! Very friendly staff!
Great products and excellent customer service! Cesar was great to work with.
Super quick service, friendly workers, and high quality products and services offered
I had a fairly complex repair issue that Chris and the wrenches at Mystic Cycle Centre handled with responsiveness and professionalism. While visiting from out of town, I had a repair that needed to be completed before heading back home. The shop committed to a 24-hour turnaround and actually beat that deadline by several hours. I especially appreciated Chris's dedication to his business, the way he looked out for his team, and the quality of his team's work. I've been a customer of Mystic Cycle Centre's since the mid-80s and will continue to be one for many years to come.
Nice shop with helpful and knowledgeable associates.
I bought a great Trek bike Last year and I just bought some high quality accessories for my bike this week. Great service and always friendly. I will most certainly come back in the future for any biking needs I may have.
High quality products but it is the service that really sets Mystic Cycle apart!
Quality products, knowledgeable and attentive service.
Joe was very helpful as I purchased a bike recently. He's very knowledgeable and easy to talk with.
Greeted right away. knew exactly what I needed and received great service for a $4.99 brake pad.
Friendly. Great customer service!
A cable had parted but I needed the bike the next day for a fundraising 50-mile ride for Multiple Sclerosis. The shop pulled together and Sam replaced the cable within an hour. The bike worked perfectly for a short training ride that day and for the full MS Ride the next day. Thanks for your efforts!
Friendly, knowledgable staff. Excellent service.
Everything.
Very friendly and knowledgeable staff
Chris is awesome!!
Friendly and knowledgeable staff
A friendly shop
The service visit went very good
The sales staff are very knowledgable and friendly. Joe Romanelli (sp?) assisted me with the purchase of my bike, and the whole experience was very positive.
You go beyond the average store.
Your employees are all about biking and it shows.
Great inventory of bikes.
Good, knowledgeable advice. Worked to fix my bike as quickly as possible.
The service was done well and I was happy to receive an email letting me know that it was finished.
The staff is incredible!
Good old customer service, knowing how to listen first in order to meet the customer’s needs.
Allison was wonderful to deal with!!!