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Customer Testimonials
Excellent customer service
Despite the pandemic slow down you have products in stock. And you only sell excellent products. Thanks and Ill be back!
Great service & great selection of bikes.
Friendly
Courteous response to my order.
Awesome group of people do deal with. Very friendly and very helpful. I will definitely be returning for future purchases.
Staff was friendly and knowledgeable
Everyone was friendly and helpful. We found just the kids bike we wanted.
You have done a great job rearranging the shop and have a good selection of stuff
Knowledge and skills.
Great products and fast service
Knowledgeable sales staff
Prompt, fair and friendly service.
Quick fix, OK price, good personnel
Love Mystic cycle
The staff is friendly and knowledgable and always willing to help.
knowledgable and friendly
Staff is great
Great customer service!
Great customer service! The team was able to quickly fix my brake issue without a scheduled appointment.
Incredibly kind, helpful, knowledgeable , and accessible personnel.
Great people sleets willing to help
I liked how you scheduled the service so my bike was only in the shop for one day. Got me back on the road quickly! Bike is performing much better.
Quick, friendly and knowledgable.
Was able to get a flat tire changed quickly. But didn’t have regular tube size in stock so did a racing tube.
Staff is helpful and friendly
Top-notch job repairing and tuning my bike. It looks and rides great. Chris was especially helpful, knowledgeable, and personable. The only critique I have is that I was not notified my bike was ready. An email was supposedly automatically sent when the bike was ready on June 29, but I never received it (I checked my spam and trash folders too). After nearly three weeks, I called on July 3 to inquire about the status and was told it was ready which sort of surprised me since I hadn't heard from them. Perhaps it would be better if an employee actually contacted the customer with a phone call to ensure they are notified. Outside of this glitch which is why I scored it a 9, it was a great experience and I would highly recommend Mystic Cycle.
Fist experience was positive
Fast service and quality bikes
Our salesman, Joe was very knowledgeable and took plenty of time to make sure we had all the information we needed to purchase my new ebike. We were very happy!