- Phone: (860) 572-7433
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Customer Testimonials
Always a pleasure to do business with you
Every time I have been in your store I have been greeted by a friendly member of the team and helped immediately with anything I was looking for. Everyone is so knowledgeable and friendly that it makes for an easy transaction and a great overall experience.
Great friendly service. Thank you!!
Staff very friendly and helpful. very knowledgeable about products, and able to relate type and specifics of product to needs and abilities of customers.
Repair completed quickly and well
Joe was incredibly knowledgeable and helped me find the right bike for my needs. He was able to answer my questions, and get me set up with my new bike that day. I wasn't expecting (with the current shortage) to walk and and find what I wanted and in my size, so I was happily surprised! Thank you Mystic Cycle for my new ride and making the shopping experience easy and fun!
Very helpful and friendly crew - great old world quality service
Great service
🧐 🍆 💦
Great customer service!
Loved the atmosphere and products available! Your Team was Friendly and Nick was a Great Salesman!!!
You guys were great. I came up from Long Island. Great experience.
I like all that you do, sell and service.
ACCOMMODATIVE
KNOWLEDGABLE
GREAT SERVICE
Nicd xpace and helpful, informative but non-intrusive staff
You guys were awesome remounting a new tubeless tire in the spot after I flatted on my way down to Watch Hill. Great service and friendly staff!
Knew exactly what I needed and fixed it fast.
No pressure looking around, good conversation. Owner cares about employees and customers.
Expert help from Doug
Andrew did a great job and met my timing requirements.
servis was excellent
Timely bike tune ups.
excellent customer service!
We needed kickstands for grandkids bikes. Called and was able to get all 4 done on same day. Great service
Very fast service! They fixed bike while I waited
I have felt very confident in buying products from the store. I appreciate that the staff does not hesitate to offer alternatives to some products that I have not thought of so that I may get the best biking experience possible.
Friendly people who care about biking and the customers. Always willing to help and support the community.
Service what you sell. Local people who can help you and relate to your needs when selecting a bike.
The staff was very friendly and professional. I was able to get the repairs done within 15 minutes.
I purchased a pre owned Trek mtb and everyone I deal with from sales to service tech was helpful, courteous, and professional. When I visited the store to pickup, I was impressed with the place.