- Phone: (860) 572-7433
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Customer Testimonials
Friendly helpful staff
Good people
Personalized Customer service. Chris took the time to understand my needs and wants in a bike and was able to help me with my selection
Very personal and friendly. Extremely knowledge. Remember me and always addressed me by my first name
Everyone who works there is very knowledgeable and helpful and patient. They take the time to explain what your different options are.
The staff is always willing to help and make the experience a great one. The shop has a better inventory than some others during the pandemic.
Timely service
Staff was most accommodating and perceptive of my needs. Turned out they were smarter than me
I didn’t need an appointment. I could walk in and drop off my bike for warranty and repair. It was ready in a few hours.
Everything!
Friendly and knowledgeable staff and great inventory
Bike was repaired in a timely fashion and works well.
Yes.
Chris, who serviced my son’s bike could not have been nicer. Even my 8 year old said “he was the nicest person ever, mom”. Great experience!
Service was top notch! I wish we lived closer so this could be our #1 shop. I’ll be sure to write reviews online to encourage others in the area to visit! Excellent experience, can’t thank Chris enough.
Sam was awesome!! My bike is great and all issues were resolved!!
bought an electric Trek bike. The Customer service is outstanding.
EVERYTHING!
Quality items and a knowledgeable staff
Customer service was the best I've ever experienced
Full range of bikes, knowledgeable staff, friendly and personable while listening to questions and concerns was important to my wife and I. I did not feel pressured into a decision one way or the other.
You guys are great--friendly, helpful, knowledgeable. Always happy to walk through your door.
♥️♥️♥️ You guys!!!
The same attentive customer service I’ve grown to appreciate so very much .. along with the team.. you’re professional knowledgeable and hands down fun!
quick, knowledgeable, courteous,
Very friendly and accommodating! Perfect experience buying a bike for my son!
Even though you were very busy on a Saturday morning my arrival was acknowledged and then someone helped me right away. My returned item was handled quickly and a suitable replacement found.
All the employees were very helpful and friendly. One took the time to show my son how to fix a flat tire and lubricate the chain all while doing a tune up on my son’s bike.
Your willingness to work through a problem with a bike and give experienced based decisions.
I had an older bike and no one tried to sell me a new bike and they helped me upgrade it to like new condition.
Everyone was very helpful and willing to share their experiences. Will definitely return to the store!
Awesome shop! They have amazing customer service and carry great brands. They will make anyone feel at home, weather you’re just the occasional rider taking advantage of a long weekend or a diehard competitive cyclist wanting the best gear and expert support.