- Phone: (860) 572-7433
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Customer Testimonials
Great bike shop. Chris and his crew are doing it right.
Great ownership and staff. Quick service at a very reasonable price. Have everything I need as a cyclist.
Nice job with the major repairs to my Ruby. It is riding quietly now and I am grateful for your good analysis of the problems. I understand the delays with getting all the necessary parts to make the repairs. These are difficult times.
Everything
I purchased a pre owned Trek mtb and everyone I deal with from sales to service tech was helpful, courteous, and professional. When I visited the store to pickup, I was impressed with the place.
Always a pleasure to do business with you
Every time I have been in your store I have been greeted by a friendly member of the team and helped immediately with anything I was looking for. Everyone is so knowledgeable and friendly that it makes for an easy transaction and a great overall experience.
Great friendly service. Thank you!!
Staff very friendly and helpful. very knowledgeable about products, and able to relate type and specifics of product to needs and abilities of customers.
Repair completed quickly and well
Joe was incredibly knowledgeable and helped me find the right bike for my needs. He was able to answer my questions, and get me set up with my new bike that day. I wasn't expecting (with the current shortage) to walk and and find what I wanted and in my size, so I was happily surprised! Thank you Mystic Cycle for my new ride and making the shopping experience easy and fun!
Very helpful and friendly crew - great old world quality service
Great service
🧐 🍆 💦
Great customer service!
Loved the atmosphere and products available! Your Team was Friendly and Nick was a Great Salesman!!!
You guys were great. I came up from Long Island. Great experience.
I like all that you do, sell and service.
ACCOMMODATIVE
KNOWLEDGABLE
GREAT SERVICE
Nicd xpace and helpful, informative but non-intrusive staff
You guys were awesome remounting a new tubeless tire in the spot after I flatted on my way down to Watch Hill. Great service and friendly staff!
Knew exactly what I needed and fixed it fast.
No pressure looking around, good conversation. Owner cares about employees and customers.
Expert help from Doug
Andrew did a great job and met my timing requirements.
servis was excellent
Timely bike tune ups.
excellent customer service!
We needed kickstands for grandkids bikes. Called and was able to get all 4 done on same day. Great service

Always great service !!