Customer Testimonials

Recently bought a Trek Verve 3 disc, really like it however in my brain I can't tell if I should have paid the extra for the Specialized Sirrus 4.0 overall I had a great experience and will return in the future if I decide to upgrade and for services and other items. looking forward to being a loyal customer for years!

Thanks

First name removed

Everyone is very friendly and helpful. Service is of high quality and timely 🙂

Quick shipment and communication

Staff was very helpful

Both sales and service folks were super friendly and informative. Happy to doing business with you again!

Prompt and reliable service with super friendly staff!

Good competent service and products

Everyone is always very eager to meet my needs (which are many). I’m a era when no one has any bikes whatsoever MCC has almost pre pandemic quantities of road and mountain bikes from entry level to full race ready rockets.

Knowledgeable and friendly staff

My tire went flat on Rt 1 practically in front of MCC. They took me in and replaced the tube immediately. Great service and great personalities at MCC.

Spoke to 2 different people at Mystic Cycle, Joe and Elaine. Both of them were super, kind and patient with all my questions and sizing concerns. Thanks both for all your help. Ordering the super cute cycling jersey in collaboration with Beer’d brewing.

We appreciated the time that Chris spent with us, as this was our first visit to the shop and we are not local. Very impressed with the inventory.

Tricia Last name removed

Great repairs and sales!

Great!!

Very friendly, fast service!

Chris, Shawn, and the team are the best!!

You have a ton of selections!!!

You had the bike that I could not find in any other bike shop in Ct. In stock, fully assembled ready to go. I had almost given up hope of this possiblity happening. Once I got your shop , Joe was very helpful with getting me hooked up with the accessories I needed and assembled on the bike and I was out the door a happy camper. Joe was very knowledgeable and personable,a great asset to your shop. I live 35 miles away from your shop , but would travel to your shop again to do business with you again. Your selection of stock that you carry is second to none. I'm very pleased with the bike and the
service your shop provided. Thanks again. First name removed C

Very helpful staff!

Very friendly staff and willingness to offer help and tips as well as answer any questions. It was a great experience and I wish they had more locations across CT

Your products are great!! The staff is very helpful!! The service is outstanding. Sam one of your mechanics is amazing my bike has never preformed that well. She deserves a big raise!!

Exceptional service and professional staff.

I just picked up my bike from a tuneup, didn’t have a chance to ride it yet, but I am sure you did a good job!

Always been a fan of your shop. Wish you carried more brands.

Knowledgeable staff, great selection of bikes and the customer service is excellent.

Knowledgeable and personable staff. Excellent inventory in nicely presented store.

Friendly & knowledgeable staff

Exceptional customer service and professionalism. Absolutely the nicest and best bike store I have ever been in!

Great service at great prices. The most helpful staff and all lead by a great ownership. This is a real community go to for anything and everything bike related

Awesome staff!