- Phone: (860) 572-7433
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Customer Testimonials
Great staff
good selection options; courteous staff
The folks at Mystic Cyclecare always helpful , very knowledgeable & don’t oversell! Great service!
Incredible customer service - second to no one!!!
Repaired the problem quickly
Local and available. Reasonable rates. Great mechanics.
Joe was fantastic. Prompt response to my email. Excellent amount of information and good suggestions for part configuration of my tires. Glad to see there was 29x3 inventory. Online purchase was smooth. Parts were shipped ASAP. I’m a happy customer.
The level of customer service is off the charts. All associates are courteous and take the time to educate and create awareness without any sales pitches.
Many choices of alternatives along with advice.
Been coming to Mystic cycle for almost 20yrs years now. Outstanding friendly staff and excellent service! Can't tell you how many times they have bailed me out at the last minute!
Cool and knowledgeable.
Great customer service with competitive pricing.
Friendly, prompt and knowledgeable
Friendly and received a written work estimate and it was spot on. Thanks so much!
The staff at Mystic Cycle is amazing. They worked with us to provide a quality product accompanied by superior service. Pleasant and satisfying experience.
Really friendly staff and informative. The store has a lot to offer and is cool to browse around in.
Quality products!
A friendly helpful person able to answer my questions.
Everyone helpful and knowledgeable
Staff were nice, approachable and personable. The shop has an impressive inventory for the current times. I bypass 3 closer shops to get service done here.
Immediate attention from staff.
Friendly employee helped me.
Great staff, good advice comfortable place regardless of skill level or intensity for the sport. You just want to make sure everyone has a great time on a bkie.
Everyone I worked with was courteous, knowledgeable, and professional. I got great guidance on what bike to order, monthly emails regarding the status of my order, guidance on accessories, and even help loading the bike into my car.
great service done quickly, friendly staff
Honestly this is the best bike shop that I've been to on the East Coast. Products, service and atmosphere are top of the line.
The owners are hands-on and possibly the sweetest people you'll ever meet.
The service, expertise and friendliness were among the best. I have done business with many bike shops and Mystic Cycle Centre is outstanding. The products are plentiful in a time where things are in such short supply. I also am impressed with the quality of products and the brands. This is by far one of the best bicycle shops around. Thank you for the best experience in purchasing a new bicycle. I look forward to future business with this excellent shop. Will highly recommend to others. Thank you for a wonderful experience!
Friendly, enthusiastic, patient and knowledgeable
The service was excellent. Joe are the person who helped us and he was very professional and very knowledgeable. My wife just bought a new Trek road bike and he showed us all the details and proper equipment needed to enjoy her new bike.
Also like the opportunity to get my specialize tuned up at a discount in February.
First name removed and Greta Last name removed
Take another one by far the best bicycle shop in Connecticut
Knew what I needed and where to find it .