Customer Testimonials

Great bike fitting, awesome spread of products and super easy to talk bikes with!

Absolutely fantastic customer service. They took the time to find out what was wrong with my bike and fixed it perfectly!

I’ve been buying bikes from Mystic Cycle for 30+ years. I have always been pleased with the bikes and accessories I have purchased. Most importantly, over the years I have found the staff to be extremely knowledgeable and really helpful. And ….. they are really nice people!!!

Was a very simple, quick process.

Friendly and helpful staff.

Individual attention. Thoughtful staff and great showroom.

You guys always take care of me and my many bikes.

Staff was very polite and helpful and attentive to my needs

Service was excellent , and very helpful people!!

Ok service is great. I would like to see a better line of clothing apparel for dirt riding. Cargo shorts, lose fitting shirts, shoes, helmets etc… oh gel gloves 🧤

Very helpful and knowledable staff.

Great, friendly, customer service.

The bike techs were knowledgeable and friendly and were able to get me the right parts for what I was working on.

Always helpful, always friendly, only place I ever buy bikes.

Staff extremely knowledgeable and courteous. Service work requested completed on or before estimated promise date. A perfect experience for two bikes brought in for spring maintenance.

Very friendly and knowledgeable staff. Good selection of bikes.

respectful, knowledgeable staff, community -minded, non-judgemental
friendly and willing to help/teach/explain
Lots of accessories and bikes
great service
and that you have women on staff (as a fellow woman)

The attention that the team gives to customers

Friendly fast service! Great people!

Great team, fast service, detail oriented

Great selections. Very helpful and friendly staff

Very helpful.

I had new tires put on my bike in the past and thought I would come look at new bikes there. I bought new accessories while I was there.

Chris was extremely helpful and knowledgeable. After I bought my bike I immediately told my friend to go there and talk to Chris about getting his mountain bike worked on. Love the customer service and the wide variety of bike they've got. Thanks for the help cycle center.

Excellent customer service. Very knowledgeable staff. Takes the time to answer all your questions and concerns.

The staff is very helpful and friendly.

Great communication and friendly service!

I really needed someone to listen to me and that is exactly what I got at Mystic Cycle. I Indulged in a bike fitting and finally feel like I am making great strides forward with my riding. Hope to buy my next bike there with a proper fitting of course.

We have a great experience when we go to Mystic Cycle Center. The facility is spacious and comfortable - and there is a great selection of products. The team is friendly, helpful and knowledgeable. We just moved to town - and plan to be customers for years to come.

Thanks for the quick turnaround and quality work on my trek 520 tour bike.

Fantastic staff